Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(5,944 Reviews)
Rating breakdown 5,944 reviews
5 Stars
4,910
4 Stars
836
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Posted by: Tanya J
from Pearland, Texas
Expertise:Intermediate
Verified Purchase:Yes
Made a great choice. Takes clear pictures that help make things look crispy clean. Easy to hold in my hands - not too bog or small. Ive been an Android user for a long time and this phone allows for easy navigation and still exploring all the phone's features. After about 3 weeks with the phone, I stil have zero regrets
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Cynthia C
Verified Purchase:Yes
Great battery life, camera and aesthetics are amazing on this device.
Written by a customer while visiting Samsung US
Customer Rating
1
dont purchase
on August 27, 2025
Posted by: pg112782
from Massachusetts
Expertise:Expert
This is the worst phone Samsung has produced. extremely buggy and slow. nothing works as it should. my touch screen just doesn't work at times most websites won't load the first time. it takes screen shots while being off all the time. the battery barely last 8hrs. I appreciate the side bars, but they have gone way to far you can't swipe across any part of the screen without one of the many side bars opening up. the connectivity via blue tooth is very spotty loose connection constantly. every call that is not in my phone list comes up a "possible spam". Buyer beware this phone is not worth the money.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
2
Value
1
Response from Samsung USBy R&R Team, August 27, 2025
Hi there Pg112782, thank you for your feedback on your Samsung Galaxy S25+. We understand how valuable your phone is to you every day, and we would love to help you troubleshoot any frustrations you are experiencing. We have provided links to a few articles to help you troubleshoot the speed, battery life, and Bluetooth connection of your device. We have also provided a link to the complete manual for your device to help you best align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to offer assistance if these experiences continue with your device, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Pair Bluetooth with your Samsung devices
https://www.samsung.com/us/support/answer/ANS00087102/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: gz5150
from ID.
Expertise:Intermediate
Verified Purchase:Yes
I've tried other phones, but seem to always come back to Samsung S series phones. The phones are nice and the software/OS experience is more polished compared to others.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy AI Almost Failed Me
on August 25, 2025
Posted by: Xanaxus
[This review was collected as part of a promotion.] When I first got the phone Galaxy A.I. features nearly drove me nuts because I would not let me make a hands-free phone call while riding my bike without unlocking it first. I think I fixed that and with android 16 update I'm see some really cool features released. The quick menu buttons in the web browser are particularly awesome and completely customizable. This phone is starting to become likeable with more advanced features being released.
Value
4
Response from Samsung USBy R&R Team, August 28, 2025
Hi there Xanaxus, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that your inital frustration with the features of Galaxy AI have been resolved with a recent software update. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions or experience anything out of the ordinary with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Must have!
on August 25, 2025
Posted by: Aemm007
[This review was collected as part of a promotion.] I use my Samsung galaxy s25+ for streaming, gaming. And keeping up with my house! By that i mean, using it to connect to smart plugs, ect! Galaxy AI helps me keep things organized, appointments, parties, school events ect! Camera is super clean, and crisp to help me capture those "Wow!" Moments in life! Very durable, long lasting battery. Clear screen, easy navigate. All around must have!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Two whole days battery life with this phone xxxxxxxxxccxcccxxxxxxxxx
Features
5
Performance
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'm so happy with my Samsung galaxy
on August 25, 2025
Posted by: Chalan
[This review was collected as part of a promotion.] My Galaxy AI help me a lot for everything I need to be updating
Value
5
Written by a customer while visiting Samsung US