Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,942 Reviews)
Open Ratings Snapshot
Rating breakdown 5,942 reviews
5 Stars
4,909
4 Stars
835
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
10/10 Phone
on September 9, 2025
Posted by: Damian
Expertise:Intermediate
The newly acquired Samsung device has exceeded expectations, representing a significant upgrade. The processing capabilities are impressive, enabling efficient handling of various tasks, despite the expected temperature increase during intensive use, which is mitigated by allowing the device to cool down. The device offers a suite of advantageous features, including battery protection, customizable modes and routines, and the intuitive One UI interface. The extensive customization options surpass those of competing brands. While the initial investment may prompt consideration, the overall value proposition of Samsung products is undeniable. The Samsung financing plan is recommended for those not seeking annual upgrades. The device's performance is highly satisfactory, and the purchase has been validated. Furthermore, the integration with Galaxy Buds 3 Pro has enhanced the user experience, and future acquisition of a smartwatch is under consideration. We appreciate Samsung's commitment to innovation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 10, 2025
Hi there Damian, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so amazed with the enhanced features of your device. We have provided a link to a troubleshooting guide to assist you with the occasional temperature you mention with your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy are the best phones.This one is amazing
on September 7, 2025
Posted by: LeeLee
[This review was collected as part of a promotion.] This phone is not only stylish but so easy to use. Streaming the football game from my phone to the tv was so easy and it sure helped with knowing none of my information would be left behind. No lagging or buffering and the amount of pictures and videos i can store makes it well worth it when you have little ones you are always trying to get pictures. Highly recommend camera is 10 out of10
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 9, 2025
Hey there Leelee, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear how seamlessly your device is operating for your usage needs. We have provided links to resources to assist you with additional capabilities of your device, and help with answer if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The good middle child
on September 7, 2025
Posted by: Guayabito
[This review was collected as part of a promotion.] Like prior versions of the films, this is the middle child. It has large screen, same processor, without all the fancy can mix that the older brother ( i.e. Ultra) has, nor the lightness and smaller screen of the younger brother the plain 25.
I tend to gravitate to this model as it suits me best in price, features, and display. It has never let me down, except sometimes on the New York City subways. That being said I can use it pretty much everywhere. As a no lock phone it's traveled to different places. Even a place where reception is limited, visiting family in cuba. I would not change the phone.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
Likewise Samsung's own app store is well stocked. And sometimes I will go back and forth in terms of which one is the best store for me at the time. Sometimes there's a promotion, sometimes there's your word, and sometimes just because I figured why not.. LOL
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 9, 2025
Hi there Guayabito, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device helpful for a range of daily tasks, and reliable in your usage. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing pictures
on September 6, 2025
Posted by: Hsbvdbnndj
[This review was collected as part of a promotion.] Hwhehehhehwhĥgʻshdjhshzhhdnshshshbzbznbĥhdhbdjzjzjfnnxudhzyj sji my zhdudhbzbshsb
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Bernie's new Samsun android phone is long overdue
on September 5, 2025
Posted by: Bernie
from Hersey Michigan
Verified Purchase:Yes
Works as advertised. Works much better than my S9+.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25 + plus ,great phone
on September 5, 2025
Posted by: Gyuri
from Chicago IL.
Expertise:Intermediate
Verified Purchase:Yes
The purchase was very easy and without any gliches, happy with purchase of this device S25+
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Gyuri, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear you had such a great inital experience and usage of your new device. We have provided links to resources to help you discover the full capabilities of your device, including Galaxy AI, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice Features
on September 5, 2025
Posted by: Devilsfan
from Rochester NY
Expertise:Intermediate
Verified Purchase:Yes
I love some of the features on this phone! It's not too heavy and I like the screen size. The camera is great I like that on the lock screen that if you have a picture that is an outdoor scene, it shows you the weather, if it's raining you see raindrops or if it's snowing you see snowflakes falling. I wish they would incorporate the flip to shhh like on the Pixel phones and I wish Samsung was quicker with the updates.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Devilsfan, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are finding so many features of your device to love, and finding the size and feel comfortable for you hand. We have provided links to the full manual for your device to help you discover additional features, and to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So far, so great
on September 4, 2025
Posted by: Sabrina
from North Carolina
Verified Purchase:Yes
I've only had this phone for a short time, but so far it seems to be everything it's advertised to be. I am pleased with my purchase.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 5, 2025
Hey there Sabrina, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are initally thrilled with the usage of your new device. We have provided links to resources to help you discover additional features, align the settings of your device to your preferences, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
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