Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,794 Reviews)
Open Ratings Snapshot
Rating breakdown 5,794 reviews
5 Stars
4,802
4 Stars
817
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
This phone has the best photo quality
on September 15, 2025
Posted by: Ivc0328
[This review was collected as part of a promotion.] I love how fast it is i can look at email and anything else I need to for work without a lag
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Works great good battery life
on September 15, 2025
Posted by: Phone4lofe
[This review was collected as part of a promotion.] The galaxy AI is great for photo. It does great edits and I love it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! This phone rocks
on September 15, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Galaxy AI s24+ is the phone of the future. Easy to use and sounds great! Much better than my previous phones. I couldn't be happier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone ever
on September 10, 2025
Posted by: Shoplive
[This review was collected as part of a promotion.] Great AI so far that I know of. You will enjoy using phone
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 11, 2025
Hi there Shoplive, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so pleased with the features of Galaxy AI you have been able to explore, as well as the usage of your device as a whole. We have provided a link to the full device manual for your convenience, if you are interested in exploring additional capabilities on your phone. We have also shared a link to the Samsung Support Team if you have questions as you continue to use your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing
on September 10, 2025
Posted by: Ac3z3r0
Amazing phone. Had an s22 plus before this and very similar battery life, does not bother me.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 11, 2025
Hi there Ac3z3r0, thank you for your feedback on your Samsung Galaxy S25+. We are loving hearing how amazed you ar ewith the features and capabilities of your device. We have provided links to a few articles to help you maximize the battery life if you ever decide. We have also provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
10/10 Phone
on September 9, 2025
Posted by: Damian
Expertise:Intermediate
The newly acquired Samsung device has exceeded expectations, representing a significant upgrade. The processing capabilities are impressive, enabling efficient handling of various tasks, despite the expected temperature increase during intensive use, which is mitigated by allowing the device to cool down. The device offers a suite of advantageous features, including battery protection, customizable modes and routines, and the intuitive One UI interface. The extensive customization options surpass those of competing brands. While the initial investment may prompt consideration, the overall value proposition of Samsung products is undeniable. The Samsung financing plan is recommended for those not seeking annual upgrades. The device's performance is highly satisfactory, and the purchase has been validated. Furthermore, the integration with Galaxy Buds 3 Pro has enhanced the user experience, and future acquisition of a smartwatch is under consideration. We appreciate Samsung's commitment to innovation.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R TeamSeptember 10, 2025
Hi there Damian, we appreciate your feedback on your Samsung Galaxy S25+. We are thrilled to hear that you are so amazed with the enhanced features of your device. We have provided a link to a troubleshooting guide to assist you with the occasional temperature you mention with your device. We have also provided a link to the Samsung Support Team to assist you if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy are the best phones.This one is amazing
on September 7, 2025
Posted by: LeeLee
[This review was collected as part of a promotion.] This phone is not only stylish but so easy to use. Streaming the football game from my phone to the tv was so easy and it sure helped with knowing none of my information would be left behind. No lagging or buffering and the amount of pictures and videos i can store makes it well worth it when you have little ones you are always trying to get pictures. Highly recommend camera is 10 out of10
Value
5 out of 5
5
Response from Samsung USBy R&R TeamSeptember 9, 2025
Hey there Leelee, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We couldn't be happier to hear how seamlessly your device is operating for your usage needs. We have provided links to resources to assist you with additional capabilities of your device, and help with answer if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The good middle child
on September 7, 2025
Posted by: Guayabito
[This review was collected as part of a promotion.] Like prior versions of the films, this is the middle child. It has large screen, same processor, without all the fancy can mix that the older brother ( i.e. Ultra) has, nor the lightness and smaller screen of the younger brother the plain 25.
I tend to gravitate to this model as it suits me best in price, features, and display. It has never let me down, except sometimes on the New York City subways. That being said I can use it pretty much everywhere. As a no lock phone it's traveled to different places. Even a place where reception is limited, visiting family in cuba. I would not change the phone.
I've used those it's Google Gemini AI as well as the Galaxy ai. The results were similar, so much so that I don't lean more toward one than the other.
Likewise Samsung's own app store is well stocked. And sometimes I will go back and forth in terms of which one is the best store for me at the time. Sometimes there's a promotion, sometimes there's your word, and sometimes just because I figured why not.. LOL
Overall I've not complained about a Samsung phone in many years. This one is going to be the first one to start it.
Value
4 out of 5
4
Response from Samsung USBy R&R TeamSeptember 9, 2025
Hi there Guayabito, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you are finding this device helpful for a range of daily tasks, and reliable in your usage. We have provided a link to the Samsung Support Team to offer assistance any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
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