Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(3,981 Reviews)
Rating breakdown 3,981 reviews
5 Stars
3,339
4 Stars
515
3 Stars
71
2 Stars
25
1 Star
31
83%of customers recommend this product.
(
125 out of
150)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
1
Problems quick
on September 15, 2025
Posted by: Fsufan
[This review was collected as part of a promotion.] Phone started glitch glitching within 3 months screen goes dark and phone can be really slow
Value
1
Response from Samsung USBy R&R Team, September 16, 2025
Hey Fsufan, thank you for your feedback on your Samsung Galaxy S25+. We know how frustrating it is when your device is not operating as intended or expected. We have provided links to articles to help you with the speed of your device, and glitching you mention experiencing with your device. We have also provided a link to the Samsung Support Team to offer assistance if your frustrations continue with your device. Thank you for being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Pretty Good
on September 15, 2025
Posted by: Stewnoto
[This review was collected as part of a promotion.] Coming from a S21+ and just having knowledge about tech in general i wasn't expecting much differences when upgrading.
Since buying the phone i have used the "Galaxy AI" features for a photo once which helped save time instead of using photoshop. While using the feature i appreciated its effectiveness, its not the greatest in terms of highlighting my problem but its close enough. The default layout was changed since upgrading and it wasn't to my liking, definitely changed that quickly but i dislike how the "recents" function. When pulling it up i see its fine but im used to my most recent application to be put first not the second most recent.
Im giving it 4 stars because i appreciate the fact that not much was changed, so i could continue using a phone the way it was meant to be used while having the benefit of some apps to past by time. Hopefully they just continue increasing it overall effectiveness while not hammering on too many "accessories"
Since buying the phone i have used the "Galaxy AI" features for a photo once which helped save time instead of using photoshop. While using the feature i appreciated its effectiveness, its not the greatest in terms of highlighting my problem but its close enough. The default layout was changed since upgrading and it wasn't to my liking, definitely changed that quickly but i dislike how the "recents" function. When pulling it up i see its fine but im used to my most recent application to be put first not the second most recent.
Im giving it 4 stars because i appreciate the fact that not much was changed, so i could continue using a phone the way it was meant to be used while having the benefit of some apps to past by time. Hopefully they just continue increasing it overall effectiveness while not hammering on too many "accessories"
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
. Best phone ive had ever had and im 56yrs old
on September 15, 2025
Posted by: Squirrel
[This review was collected as part of a promotion.] I am extremely happy with the s25+. Best pics ive ever taken and for gaming streaming ive had none better.the picture is auperb and phone is crazy fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the galaxy S series
on September 15, 2025
Posted by: Wesker042
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25+ daily for gaming, work, and college, and it’s been an absolute game-changer. The performance is incredibly smooth — games like Genshin Impact and Call of Duty Mobile run flawlessly, with amazing graphics and zero lag thanks to the powerful processor and high refresh rate.
For school, I use it for everything from taking notes and organizing my schedule to researching and working on group projects. Galaxy AI has been especially useful for summarizing documents and translating content quickly — it honestly saves me so much time.
At work, I use it to quickly find information for customers and draft a quick summary response that helps me answer their questions alot. The large screen and battery life make it easy to stay connected and get things done wherever I am.
Overall, the S25+ blends power and AI smart features perfectly, making it my go-to device for almost everything — entertainment, studying, and staying on top of tasks. Samsung really nailed it with this one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 15, 2025
Posted by: Lsnichols
[This review was collected as part of a promotion.] I use my device for everything. From basic phone use to games to watching tv. Love the Galaxy AI . Best phone I've had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More than expected
on September 15, 2025
Posted by: Jsarto
[This review was collected as part of a promotion.] Now I don't use for games. But for web and streaming you can't beat it. That and the photo option is great. I use it for streaming alot and connecting is great. Web usage is great as well. That is where I spend most of my time is using the web on the phone. I had the S22 and this is a huge update from that. Samsung is great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone in the Galaxy...S25+
on September 15, 2025
Posted by: Traviablo
[This review was collected as part of a promotion.] My Galaxy S25+ has changed my life. Lightning fast processing for my massive gaming sessions, unlimited memory to keep everything running precise and smooth, and the best AI technology ive experienced in Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very clean set up and interface
on September 15, 2025
Posted by: Mingus
[This review was collected as part of a promotion.] I use my galaxy s25+ for a lot of things. Im a barber so i run my business and customers off of my phone. How easy, clean, and user friendly the interface is makes my life easier.
Value
5
Written by a customer while visiting Samsung US