Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(3,980 Reviews)
Rating breakdown 3,980 reviews
5 Stars
3,338
4 Stars
515
3 Stars
71
2 Stars
25
1 Star
31
83%of customers recommend this product.
(
125 out of
150)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5
“Fast, bright, premium phone with great support.”
on September 15, 2025
Posted by: Rockydc09
[This review was collected as part of a promotion.] The Galaxy S25+ is a polished phone that feels fast and modern: a sharp display, smooth performance thanks to the Snapdragon 8 Elite “for Galaxy,” and good battery life. What helps push it ahead are its AI features, built into One UI 7 with Google Gemini. Things like AI-powered “Now Bar” / “Now Brief” widgets, smarter image edits (removing backgrounds, generative touches), audio noise reduction, call transcription, and natural-language search make everyday tasks easier. That said, the hardware upgrades aren’t huge, and some AI tools feel more gimmicky than essential. If you want a phone that’s not just powerful but also works a little smarter all around, the S25+ delivers — though if you already have a recent flagship, the differences may not feel dramatic.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New phone getting used to it great
on September 15, 2025
Posted by: TinkJen
[This review was collected as part of a promotion.] I love the service i'm getting used to it.It's totally awesome.It's a new feature, and it has all new stuff that's on it.But i'm getting used to it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on September 15, 2025
Posted by: Babygirl15
[This review was collected as part of a promotion.] Galaxy AI is truly amazing it a blessing to have it helps alot
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgrade time
on September 15, 2025
Posted by: Samsungforlife
[This review was collected as part of a promotion.] So far very happy with my new phone , learning more daily with the AI features & the photo quality is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Less than satisfied
on September 15, 2025
Posted by: BS334105
[This review was collected as part of a promotion.] Love the look and feel of the phone. I will always be a Samsung person but this model has been very glitchy since the software update. I don't know if it is the GalaxyAI or just the regular operating system but I have had a lot of problems with it. Going into safe mode for extended periods. Or just restarting over and over again.
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
Hi there BS334105, thank you for your feedback on your Samsung Galaxy S25+. We are happy to hear that you were so pleased with the appearance and feel of your device in your hand. We have provided a link to the Samsung Support Team to offer direct assistance with the changes you have been experiencing since the recent software update you mention. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
LOVE MY GALAXY
on September 15, 2025
Posted by: Sweep3212
[This review was collected as part of a promotion.] I really enjoy using my Galaxy phone on a daily basis. It's ease of operation, clear visuals and amazing sound, really make it a phone worth having. I would highly recommend a Galaxy phone to anyone that wants a superior experience with what their phone can offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect size. Love the device and color.
on September 15, 2025
Posted by: NightOwl04
[This review was collected as part of a promotion.] I have had a S20 Fe for about 5 years and at the end of May beginning of June got the S25+ in the light blue color. So far I am loving my new phone. Battery life is great. I love the widgets and how they work compared to on my old phone. The only thing I am having a hard time is I can't change some of the widgets backgrounds to all match but other than that I have nothing bad to say. I am still learning the phone and am sure there are somethings I have yet to learn but I can't wait to learn. I have always had a Samsung as a phone and I have never been disappointed. I also can't wait to play around with the galaxy ai feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is very good
on September 15, 2025
Posted by: Protoscythe
[This review was collected as part of a promotion.] Very fast phone, easy to use easy beer then my old one.
Value
5
Written by a customer while visiting Samsung US