Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(5,942 Reviews)
Rating breakdown 5,942 reviews
5 Stars
4,909
4 Stars
835
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5
Great features and storage
on December 5, 2025
Posted by: Amazings25
[This review was collected as part of a promotion.] Love this phone. So many features I still haven't learned all of them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy s25 plus
on December 5, 2025
Posted by: 14kgirl
[This review was collected as part of a promotion.] My Samsung Galaxy s25 plus is the best phone I've ever had. It operates perfectly. I have had not one problem with it. All of my apps work perfectly. It has a great operating system. It is my favorite phone that I've ever owned. It is so easy to use.
The price was very reasonable. It is a beautiful phone that I love and it works perfect. I even bought my daughter and my fiance one.
The price was very reasonable. It is a beautiful phone that I love and it works perfect. I even bought my daughter and my fiance one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent phone
on December 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I need a phone
Mi name is sidney i live in puerto rico
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone upgrade
on December 5, 2025
Posted by: 7472mamma
[This review was collected as part of a promotion.] My phone has my entire life in it. I had my last one 5 yrs. So I definitely like this one. Very nice upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible phone
on December 5, 2025
Posted by: Ydu5dgufvhsvh
[This review was collected as part of a promotion.] Horrible phone, keeps shutting off, tge volume does not work right it's the worse phone ever! I have to keep it as I have payments but I would never get another Galaxy.
Value
1
Response from Samsung USBy R&R Team, December 8, 2025
Hey there Ydu5dgufvhsvh, we appreciate you sharing your experience of your Samsung Galaxy S25+ with us. We know how important the uninterrupted usage of your device, and immersive listening experience are to you every day. We have provided links to articles to help you address these experiences at your convenience. We have also shared a link to the Samsung Support Team to offer additional assistance if these frustrations continue or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and easy to navigate
on December 5, 2025
Posted by: Ronstar16
[This review was collected as part of a promotion.] This S25+ is the best phone I have ever had. It has all the features you'd expect plus Galaxy AI. I have used the AI to look stuff up as well as navigate the phone. Great tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone with room for improvement
on December 5, 2025
Posted by: Samantha
[This review was collected as part of a promotion.] I upgraded to the 25+ from the 23 ultra. The battery life is great and the Galaxy AI is a nice feature. Gemini is also great and handy. Phone moves fast and connects well. My main issue is I feel like the camera could be better, especially zoom and trying to get a photo of something in motion.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is perfect!
on December 5, 2025
Posted by: Karen696
[This review was collected as part of a promotion.] I use galaxy AI all the time, works perfect. Mainly use for streaming, texting, calling. No issues.
Value
5
Written by a customer while visiting Samsung US