Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,942 Reviews)
Open Ratings Snapshot
Rating breakdown 5,942 reviews
5 Stars
4,909
4 Stars
835
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product. 
(
170 out of 198
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
4 out of 5
4
Samsung S25+
on December 5, 2025
Posted by: SunnyHurricane
[This review was collected as part of a promotion.] I don't want to use the AI.
Sometimes it processes slowly, and many times I had to reset my phone to go from wifi to cellular service.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product
on December 5, 2025
Posted by: Nqumsieh
[This review was collected as part of a promotion.] The galaxy S25 plus is an impressive blend of sleek design, cutting edge performance and intelligent features that makes it stand out in smartphones lineup.
What truly sets up the S25 line apart is the galaxy AI. It elevates user experience into a completely new level
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My portable office!
on December 5, 2025
Posted by: SamsungFan4eva
[This review was collected as part of a promotion.] I have been Samsung user for more than a decade and it's so easy to navigate. I manage everything for my job and home with my phone, even my appliances! Plus, it's a durable and it has the best quality!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast!
on December 5, 2025
Posted by: ElenaJC
[This review was collected as part of a promotion.] I mainly use my Galaxy S25+ phone for entertainment, but also, for appointment reminders. I set sp many alarms, but I have to, or I will forget. Going from app to app or screen to screen seems really smooth. With my previous phone, it was 3 years old, and it was really slowing down on me. It was time for an upgrade. With my new phone, I had originally chosen to not do much by way of AI, but I ultimately chose to turn it on. I have mixed feelings about AI in general. So I just wasn't sure. But overall, I'm pleased with my choice of the Galaxy S25+ phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on December 5, 2025
Posted by: Candy56
[This review was collected as part of a promotion.] I like my Galaxy S25+ because of the memory it has. The camera is great and takes wonderful pictures. I appreciate that I can download several apps and my phone still run fast. I'm supposed to mention Galaxy AI so there, I mentioned it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Device
on December 5, 2025
Posted by: BigHunterGuy
[This review was collected as part of a promotion.] The new Galaxy S25+ is a great phone. I upgraded from an S21 and have no regrets. The Galaxy AI works great for editing photos and videos and the One UI 8.0 is so easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The most features for a cellphone
on December 5, 2025
Posted by: NP1720
[This review was collected as part of a promotion.] To me, it's simple to learn and use. It's fast on e connected to the internet. The A.I. Gemini is always suggesting other ways to search, use my features, and using keyboard or keywords. It fits comfortably in my hand and im my purse.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Security is poor
on December 5, 2025
Posted by: Shahzad
[This review was collected as part of a promotion.] Securities is very poor. Need more amendments and also make it easy to use.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 8, 2025
Hi Shahzad, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important your data is to you, and wanting to ensure all of your important information is secure on your device. Without knowing the details of your experience, we have provided a link to the Samsung Support Team. They can work with you directly through chat to determine the root cause of your frustration, and work towards a resolution. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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