Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(3,976 Reviews)
Rating breakdown 3,976 reviews
5 Stars
3,333
4 Stars
515
3 Stars
71
2 Stars
26
1 Star
31
83%of customers recommend this product.
(
120 out of
145)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
3
Decent phone just a bit disappointed
on July 28, 2025
Posted by: YakYak
[This review was collected as part of a promotion.] Got this phone after my s20 FE finally kicked the bucket. Wanted to switch to the smaller s25 but it wouldn't come with enough storage through their options so I needed to upgrade. Wish the phone was a bit less wide has it makes it uncomfortable in my hand and strains my finger to get to corners. (I have relatively large hands by the way). Was hoping this year would get a camera upgrade after not having one for years in this line which was a bummer but I needed a new phone for work. The swipe keyboard also doesn't seem to work as well as on the s20FE.
The phone does charge very quickly and the screen is gorgeous. The battery life has also been really good.
The Galaxy AI has been a let down for me which is unfortunate because it seems like it was a big selling point this year. I was really hoping that the AI would be able to help me do some stuff kind of hands-free while I'm driving or just by being able to talk to it. It will make calendar events and then not recognize them immediately after. Things like that. The AI picture editing is crazy good though. Almost too good it's kind of scary
Value
3
Response from Samsung USBy R&R Team, August 5, 2025
Hey YakYak, thank you for sharing your thoughts about your Samsung Galaxy S25+. We understand how disappointing it can be to have a new device that is not aligned to your expectations. We would love to help you maximize your experience with your phone, and we have provided a link to the complete manual to help you with the keyboard settings, and features of Galaxy AI. We have also shared a link to the Samsung Support Team to offer assistance if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a good phone i like it
on July 28, 2025
Posted by: Spankyi
[This review was collected as part of a promotion.] It's nice and has a good camera i give it a good review
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone
on July 28, 2025
Posted by: SloRide
[This review was collected as part of a promotion.] Love the phone an the Galaxy AI is amazing an most helpful for your daily life routines there is out there to help you..if I didnt have this phone I think my i would be the most scatter brained person out there
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Mimi130
[This review was collected as part of a promotion.] I had been long overdue for an upgrade, as I still had the S21. This phone has a larger screen and is definitely more responsive. There are many things that didn't change, which is good, but I like the addition of built-in AI. I've got a long way to go to get used to using AI, but I've been having some fun in learning about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good so far
on July 28, 2025
Posted by: Fireririech
[This review was collected as part of a promotion.] I just got this galaxy and it's a bit different but preforming better than people do. I'm not hearing idk
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Hi there Fireririech, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that after the inital adjustment to a new operating system, you are pleased with the usage of your device. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is absolutely amazing, well worth it.
on July 28, 2025
Posted by: Maleficent13
[This review was collected as part of a promotion.] I have fallen in love with this phone. From great crystal clear photos to awe inspiring videos, this phone can capture it all. I don't own a computer, so this phone is my computer and does everything I need it to do to function in everyday life. I can pay bills, play games, watch movies, read books, so many wonderful things, and oh yeah, I can even make phone calls with it. The Galaxy AI feature is so helpful and very cool as well. I would highly recommend this phone to anyone looking for a new phone. It is absolutely perfect in ever way I can think of.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Product do have a great features.
on July 28, 2025
Posted by: Kara2pop
[This review was collected as part of a promotion.] Galaxy AI
I always use the health app. It helps calculate every step I take and I love that.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Power House
on July 28, 2025
Posted by: Jessy1987
[This review was collected as part of a promotion.] The Samsung Galaxy S25+ is a true flagship phone that delivers cutting-edge features, stunning design, and powerhouse performance. If you want the best experience without compromise, this is the phone to get.
Value
5
Written by a customer while visiting Samsung US