Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(5,943 Reviews)
Rating breakdown 5,943 reviews
5 Stars
4,910
4 Stars
835
3 Stars
122
2 Stars
36
1 Star
40
86%of customers recommend this product.
(
170 out of
198)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5
Fast and friendly
on December 6, 2025
Posted by: Ronmio
[This review was collected as part of a promotion.] I upgraded from an S21 and was amazed that the S25+ was so much better. A lot has to do with Android 16 and One UI 8 improvements such as Galaxy AI, but the platform itself, the S25+, is what makes it all possible. With the high-res screen and the Snapdragon processor, everything runs well and pleasingly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek device with companion, Galaxy AI
on December 6, 2025
Posted by: GalaxyAi25
[This review was collected as part of a promotion.] Well it was for the looks I picked my S25+, but I found smart companion inside Galaxy AI.
Well the phone is of course there is in 2025, but one came with clever assistant. Imagine getting on your car and phone sense you are driving and sync with your routine. The routines are clever and they make you feel like you are a software programmer. I have so many branching if blocks to handle various conditions. Here is a tip, if you think keeping Wi-Fi on takes your battery then tell the routine to turn it off when you are away from your home network. That may feel too technical, but there is enough for everyone. I like the usage stats to remind me over use and with good phone we all indulge.
Smart things 👌 you have control to everything clever in the house. I dont have to turn the TV on, my phone knows when I am home. DAnd i don't check the temperature either, I got Galaxy AI to assist.
The capabilities are plenty and if you take some time limit is only on our desire to realize its potential.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is the best
on December 6, 2025
Posted by: myonelove
[This review was collected as part of a promotion.] A Samsung phone would make my days brighter and my creativity stronger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 6, 2025
Posted by: Love2insta
[This review was collected as part of a promotion.] This phone is an upgrade for me from one that I had been using for 8 plus years. It has a larger storage capability than what I had been using before. I am very pleased with all of the features of this phone and am happy with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life is not as good as prior models
on December 5, 2025
Posted by: Tarahtt
[This review was collected as part of a promotion.] I have not used galaxy Ai yet, I use this phone for work and leisure. My last phone lasted.me 4 years w h ich.was a.galaxy s10+
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hello there Tarahtt, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We know how disappointing it can be when you have a new device that is not meeting your expectations. The intelligent battery design of your device should maximize after a short period of usage and adjustment to your consumption habits. If this is not the case for you, we have provided links to a few articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. Thank you for being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Navigating this model is a dream
on December 5, 2025
Posted by: Lenny1
[This review was collected as part of a promotion.] I'm really excited how easy and efficient Gemini is to use. I'm discovering new fe as tures daily
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love how easy it is to use this phone.
on December 5, 2025
Posted by: NuggetMom
[This review was collected as part of a promotion.] I was nervous to get this phone at first but it's so easy to use. The camera is stellar and takes fantastic photos of my little guy. The videos come out every time even when my 9yr old is making them!
My favorite thing this year has been learning new recipes with the "Hey, Google" feature I'm able to find recipes easily. I can print them out or use the keep screen open option and my phone stays in recipe mode while I'm making dinner. If there's something that seems off while cooking or I needed to make a substitutions I can easily switch to Galaxy AI and ask it to explain what to do to use correct the recipe. I had a lot of fun customizing my Galaxy AI's voice so it's like I'm just talking to a friend. I have recommended this phone to friends and family since I got it.
My favorite thing this year has been learning new recipes with the "Hey, Google" feature I'm able to find recipes easily. I can print them out or use the keep screen open option and my phone stays in recipe mode while I'm making dinner. If there's something that seems off while cooking or I needed to make a substitutions I can easily switch to Galaxy AI and ask it to explain what to do to use correct the recipe. I had a lot of fun customizing my Galaxy AI's voice so it's like I'm just talking to a friend. I have recommended this phone to friends and family since I got it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
What's so great?
on December 5, 2025
Posted by: Kimdetroit
[This review was collected as part of a promotion.] I really don't think this phone is worth the money. I am highly disappointed in it. When I get a voicemail, it doesn't alert me. I have missed important messages. When I send a text, sometimes it will double the message. Why? I had to take it in for repair, at 3 months old. Definitely not worth all the hype.
Value
3
Response from Samsung USBy R&R Team, December 9, 2025
Hi there Kimdetroit, thank you for your feedback on your Samsung Galaxy S25+. We know how distressing it can be when your device is not operating as intended. We have provided a link to an article to help you with notifications not coming through on your device. We have also shared a link to the Samsung Support Team to assist you through chat any time you experience frustrations or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US