Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8
(5,795 Reviews)
Rating breakdown 5,795 reviews
5 Stars
4,803
4 Stars
817
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product.
(
93 out of
109)
Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
3
Still no charger!!
on December 30, 2025
Posted by: Vict
from LA, CA
Expertise:Expert
This product came without the option of extended external storage limiting my capacity in terms of memory but not only that it didnt even come with a charger?? How am I supposed to charge the device I paid for when it came with one historically. They might as well put a fruit logo in the back and call themselves a cheap company.
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy R&R Team, December 31, 2025
Hey Vict, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how frustrating it can be to feel that your new device will not meeting your needs in the future. If you are finding the storage to be insufficient you can use the cloud-based expansion option we have available to ensure you can keep all of your important media, and access on any device within your Samsung ecosystem. We have stopped providing the charging adapter to help reduce the amount of electronic waste, and have ensured you will be able to use previous chargers from purchase with your current device. We have provided a link to the Samsung Support Team to assist you if you have questions about these options. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Ty1211
Verified Purchase:Yes
Love Samsung Galaxy but too many pop ups installed on the latest phones
Response from Samsung USBy R&R Team, December 30, 2025
Hi Ty1211, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are always happy with the usage of your Galaxy devices. We have provided a link to an article to help you with the pop-ups you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
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Written by a customer while visiting Samsung US
Posted by: Okok
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
Love the long battery life! Wish there was a way to have the battery life in the S25, too. The phone is a little too big for my hands...
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Maha
from New York
Expertise:Intermediate
Verified Purchase:Yes
Very light weighted, with new updates. Camera quality is not as good as Ultra.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy R&R Team, March 5, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are happy to hear that you are pleased with the lightweight feel and updated features available on your device. We have provided a link to an article to help you with the camera features and settings available to help you capture the best possible photos and videos with your device. We have lastly, provided a link to the Samsung Support Team to assist you if you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Jersey City
Expertise:Intermediate
Verified Purchase:Yes
All flagship features of phone except the camera, battery is super nice even with 120HZ and QHD dusplay. Make sure to keep the Dark theme on
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy R&R Team, December 18, 2025
Hi there SohailAbbas, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are pleased with the capabilities of your device,. and finding it to last with your throughout the day on the battery life. Please, reach out to us again in the future if you ever have questions about your Samsung products, or additional feedback you would like to share. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Hentschel
from Tennessee
Expertise:Expert
Verified Purchase:Yes
We are a Samsung family. Their phones are always top tier.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Allentown, PA
Expertise:Expert
Verified Purchase:Yes
Upgraded from a s23+ and this phone was so much faster and better! Love all the features and can't wait to learn more about the new features
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi Lily, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We love hearing how much you are enjoying the enhanced features and capabilities of your device. We have provided a link to the complete manual for your device to help you discover allof the amazing features available, and align the settings to your preferences. We have also provided a link to the Samsung Support Team if you prefer one-on-one assistance through chat on your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
It's a great phone and the upgrade was noticeable
on December 13, 2025
Posted by: Goshawk
[This review was collected as part of a promotion.] I use my phone for work, school and fun. In the IT field I found the S25+ to be amazing and not too large. I don't use Galaxy AI a lot but I'm tying to learn it and see all the new features.
I have used Samsung products for awhile and have others, including tablet but this phone is top of the line
I have used Samsung products for awhile and have others, including tablet but this phone is top of the line
Value
5
Response from Samsung USBy R&R Team, December 15, 2025
Hi there Goshawk, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are thrilled to hear that you are loving the design, size, and featuresof this new device. We have provided links to resources to help you discover additional capabilities and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you use your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US