Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,795 Reviews)
Open Ratings Snapshot
Rating breakdown 5,795 reviews
5 Stars
4,803
4 Stars
817
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
Trade in.
on January 12, 2026
Posted by: Anonymous
from Dixon, Illinois
Verified Purchase:Yes
I found this experience very satisfying. No problems whatsoever. Thanks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJanuary 28, 2026
Hey Dale Otto, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are thrilled to hear that you are so pleased with the purchase and inital usage of your device. We have provided links to resources to help you fully explore the capabilities of your new device, align the settings to your usage, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone !!!
on January 12, 2026
Posted by: Grajkovich 67
Verified Purchase:Yes
I recently upgraded from the Galaxy S23+ to the the Galaxy S25 + . The new phone has been great, I l ike that it has more memory and plenty of storage. I like trading in my old ohone plus getting a good trade on it as well.
I would recommend this to a friend!
Response from Samsung USBy R&R TeamJanuary 13, 2026
Hey Grajkovich 67, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear that you are so pleased with the enhanced features, and large storage capacity on your device. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Na
on January 8, 2026
Posted by: Shay
from Alabama
Expertise:Expert
Verified Purchase:Yes
Perfect size. I did expect distant pictures to be better, video helps with that
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R TeamJanuary 8, 2026
Hi Shay, thank you for your feedback on your Samsung Galaxy S25+. We are so happy to hear how pleased you are with the size and feel of your device. We have provided a link to an article to help you with the camera features and settings for the best possible photos and videos with your device. We have also shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great new phone
on January 2, 2026
Posted by: WVU grad
from West Virginia
Expertise:Intermediate
Verified Purchase:Yes
The Samsung S25+ is an excellent phone. The size is perfect even after adding an Otterbox case. The camera produces excellent pictures.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 12, 2026
Hello WVU grad, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing that you are finding this device to be so excellent for your usage, and that you love the size of the device as well as the camera. We have shared a link to the full manual for your device to help you maximize your experience and discover the additional features available like Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone
on January 2, 2026
Posted by: Mr me
Verified Purchase:Yes
So far so good, its a mjni computer, gets a little warm when charging.
Response from Samsung USBy R&R TeamFebruary 12, 2026
Hi Mr me, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how amazed you have been with the capabilities of your device, and finding it similar to using a computer in the comfort of your hand. We have provided a link to an article to help you troubleshoot the temperature you mention experiencing on your device. We have also shared a link to the Samsung Support Team to assist you if you have questions as you continue using your phone. Thank you for being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy S25
on December 31, 2025
Posted by: Educatorforlife
from NC
Expertise:Expert
Verified Purchase:Yes
I love my new phone! Galaxy phones are the best in my opinion. I upgraded to the S25 after 4 years with my S20.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 26, 2026
Hey Educatorforlife, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy tohear how much you upgrade to your new device is pleasing you and aligning to your needs and wants in a device. We have provided a link to the Samsung Support Team to assist you if you have questions as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tiffany D.
on December 30, 2025
Posted by: Caramel56
from Ashdown Arkansas
Expertise:Expert
All good unless I'm in Oklahoma seriously is good for the most part
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamFebruary 26, 2026
Hey there Caramel56, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25+ with us. We love hearing how good you are finding the features and capabilities of your new device. Please, reach out to us again in the future if you ever have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone for any high end user
on December 30, 2025
Posted by: Highly recommend this
Verified Purchase:Yes
Highly recommended Great phone for any high end user
Response from Samsung USBy R&R TeamFebruary 26, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you love this device so much that you would recommend it to others. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if any questions come up as you continue using your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
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