Customer reviews from Samsung US
Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Average customer rating
4.8 out of 5
4.8
(5,795 Reviews)
Open Ratings Snapshot
Rating breakdown 5,795 reviews
5 Stars
4,803
4 Stars
817
3 Stars
115
2 Stars
32
1 Star
28
85%of customers recommend this product. 
(
93 out of 109
)
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Customer Reviews for Samsung - Galaxy S25+ 256GB - Navy (AT&T)
Customer Rating
5 out of 5
5
GREAT PHONE
on January 30, 2026
Posted by: jbeard24k
from Port Salerno, Florida
Expertise:Intermediate
Verified Purchase:Yes
Love this phone and the size, easy to learn and navigate.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 30, 2026
Hi there Jbeard24k, thank you for your feedback on your Samsung Galaxy S25+. We couldn't be happier to hear that you are loving your new device, and finding the size great, and the usage to be easy. We have provided a link to the Samsung Support Team for your convenience .These experts can assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great Features
on January 20, 2026
Posted by: Koicrzyizme
from Ormond Beach, FL
Expertise:Expert
It Doesn't seem to Work after it gets a little Hot! I Have Never Had This Problem Before! So I am a little upset about it!
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R Team, January 20, 2026
Hey Koicrzyizme, we appreciate your feedback on your Samsung Galaxy S25+. We are happy to hear that you are pleased with the enhanced capabilities and features of your new device. We have provided a link to an article to help you with the temperature you mention experiencing with your device. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your phone. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Compatible with Samsung devices
on January 19, 2026
Posted by: Doug
from Florida
Expertise:Expert
Verified Purchase:Yes
Needed a new phone when my S21+ started acting up. It plays nice with my Galaxy watch, tablet and earbuds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 22, 2026
Hey Doug, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We are so happy to hear how pleased you are with the integration of your new device in to your ecosystem of Samsung products. We have provided links to resources to help you discover all of the amazing features of your new device, align the settings to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 19, 2026
Posted by: Kayla
from Mississippi
Expertise:Intermediate
Verified Purchase:Yes
I love my new phone it's the best. I had a s10 plus forever but this one is so much better
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 22, 2026
Hey Kayla, thank you for your feedback on your Samsung Galaxy S25+. We are thrilled to hear how much you are enjoying your upgrade to your new device. We have provided links to the complete manual for your device, and to the Samsung Support Team to help you with all of the enhanced capabilities, and questions that may come up as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on January 16, 2026
Posted by: Shashie
from Boston ma
Expertise:Intermediate
Verified Purchase:Yes
Great Phone I love it. I do find the voice text to be a little difficult, but am learning to use the correct speech pattern to allow for punctuation. The buttons are very sensitive which I appreciate it makes texting easier. Overall its a great Phone and well worth the price. The camera is great also although I haven't used it to its fullest capabilities yet.
Response from Samsung USBy R&R Team, January 28, 2026
Hi Shashie, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We are so happy to hear that you are pleased with the usage of your device every day. We have provided a link to the Samsung Support Team if you would like assistance with the voice-to-text feature of your device, or you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The palm of your hand
on January 16, 2026
Posted by: Bat Guano SJC
from San Jose, California
Expertise:Expert
Verified Purchase:Yes
The features a great, but I get a lot more pop-up ads.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2026
Hello there, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25+ with us. We are happy to hear how pleased you are with the enhanced features of your device. We have provided a link to an article to help you with the pop-up ads you mention experiencing. We have also shared a link to the Samsung Support Team to assist you further if you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung=Amazing
on January 14, 2026
Posted by: Samuel63976
The Samsung Galaxy S 25+ has all the battery life you need to get you through your day. The display is crisp and vibrant and the colors pop! The camera takes excellent photos and you can zoom way in to the action!! The performance and storage is a 10/10 Samsung checks all the boxes!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, January 14, 2026
Hi Samuel63976, thank you for sharing your experience of your Samsung Galaxy S25+ with us. We couldn't be happier to hear that you are enjoying the enhanced capabilities and features of your new device, and finding it appealing to look at during usage. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Same Samsung quality
on January 12, 2026
Posted by: Anonymous
from Beachwood, Ohio USA
Verified Purchase:Yes
Same Samsung quality as my trusty Galaxy S9. I am not a power user and rarely take photos or video. The AI extensions are nice.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Response from Samsung USBy R&R Team, January 13, 2026
Hey James Szabo, we appreciate you sharing your thoughts about your Samsung Galaxy S25+ with us. We are happy to hear that you are enjoying the usage of your new device, and that the addition of Galaxy AI to be nice features. We have shared a link to the Samsung Support Team to assist you if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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