I don't think I can express how much I hate this phone. I've had phones from several different companies, but this is my first Samsung. Deeply regret getting it and very annoyed I have to pay for this thing for more than two more years.
The autocorrect and spellcheck is hilariously inconsistent. It just autocorrected "A"—as in the start of a sentence—to "Aaron"—a name I have never typed out since getting this phone. So sometimes it's ridiculously aggressive, but other times it doesn't autocorrect at all or even provide word suggestions (e.g. suggesting "don't" when I typed "dont").
I have countless other UI/UX complaints, like how oddly difficult it is sometimes to bring up the unlock screen.
By Samsung, March 12, 2026
Hi Alexander J, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have the complete manual for your device available online to help you with the different settings and features of your device to help you best align the settings to your preferences, and enjoy the usage of your device. We also have our team of experts available online to assist you with any features that may not be operating as intended. We appreciate you being a Samsung customer. -Elizabeth
I have problems with the phone freezing, requiring a hard restart and the blue screen of death.
By Samsung, March 24, 2026
Hello B Pilgrim, thank you for your feedback on your Samsung Galaxy S25+. We completely understand how vital the uninterrupted usage of your device is to you every day, and we would love to help you resolve this experience at your convenience. We have a troubleshooting guide available online to help you titled "Samsung phone or tablet freezes and crashes". We also have our team of experts available to assist you further through chat if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Written by a customer while visiting ATT.com
Customer Rating
3
Favorites don't ring through when do not disturb i
on March 23, 2026
Posted by: ItsMe11
from Texas
O have had this phone for over a year.... they know there is a problem with the favorites stating silent when the phone is on do not disturb.... I've had several of these phones and this is not normal and they STILL have not fixed it I won't get another Samsung phone
No, I would not recommend this to a friend.
By Samsung, March 24, 2026
Hello ItsMe11, thank you for sharing your thoughts about your Samsung Galaxy S25+ with us. We know how important it is to be able to customize your device to best align to your preferences. The full device manual available online will help you adjust the Do Not Disturb settings and set the exceptions you are wanting to allow through during this time. We also have our team of experts available through chat to offer additional assistance with your customization of your device. We appreciate you being a Samsung customer. -Elizabeth