Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Samsung proud
on March 20, 2025
Posted by: Lovesamsung33
[This review was collected as part of a promotion.] I have had other brands and nothing compares to the quality of a Samsung product. I love my 65 inch tv. Thanks for the loyalty.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
blurry on sports
on March 20, 2025
Posted by: JLCPCC
[This review was collected as part of a promotion.] Longer shots on sports games are blurry, otherwise its a good picture
Value
3
Response from Samsung USBy Samsung Brand Ambassador, March 25, 2025
JLCPCC,
Thank you for sharing your experience with the DU6900 TV’s image quality. Motion smoothing features eliminate ghosting and blurring that occurs from fast-moving images. On Samsung TVs, these are known as Auto Motion Plus or Picture Clarity. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
- Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
- Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
- LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for sharing your experience with the DU6900 TV’s image quality. Motion smoothing features eliminate ghosting and blurring that occurs from fast-moving images. On Samsung TVs, these are known as Auto Motion Plus or Picture Clarity. These motion smoothing settings look great on live TVs, like sporting events or parades, which are filmed at 30 frames per second.
To Change Motion smoothing settings on your TV:
Navigate to Settings > All Settings > Picture > Expert Settings > Auto Motion Plus Settings (Picture Clarity Settings).
1. The default setting is Auto. This means the feature automatically turns on and off based on the type of program being watched.
2. Select Auto Motion Plus (Picture Clarity) to change the setting to either Off or Custom.
If you select Custom, three additional options are available:
- Blur Reduction: Use the directional keys on the remote to adjust the Blur setting.
- Judder Reduction: Use the directional keys on the remote to adjust the Judder setting.
- LED Clear Motion: This option allows you to configure the LED backlight to sharpen fast-moving images. Select to turn On or Off.
If you’d like more help with settings, we are always happy to help! Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This product was amazing
on March 20, 2025
Posted by: Bigcmac
[This review was collected as part of a promotion.] Great tv, awesome picture and amazing sound coming a tv is crazy work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features on the tv
on March 20, 2025
Posted by: Lovethenewtv
[This review was collected as part of a promotion.] Absolutely love the new tv great picture quality and sound and very nice to use all the features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the different apps and channels it provides
on March 20, 2025
Posted by: Frenchiemom
[This review was collected as part of a promotion.] All 4 of my TVs are Samsung. Will never go with another brand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV Review
on March 20, 2025
Posted by: Babies4Me
[This review was collected as part of a promotion.] I really love this TV!
I do need a better stereo sound instead of purchasing a sound bar
I do need a better stereo sound instead of purchasing a sound bar
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product looks great love it
on March 20, 2025
Posted by: Lati73
[This review was collected as part of a promotion.] Settings are easier really like it and looking to get another one for my daughter room
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it always like Samsung my first choice
on March 20, 2025
Posted by: love2shopSamsung
[This review was collected as part of a promotion.] ❤️✔️👍Great Quality Love it always like Samsung my first choice
Value
5
Written by a customer while visiting Samsung US