Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4 out of 5
4.4
(1,539 Reviews)
Open Ratings Snapshot
Rating breakdown 1,539 reviews
5 Stars
1,060
4 Stars
260
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product. 
(
308 out of 378
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5 out of 5
5
Excellent TV for the money.
on March 20, 2025
Posted by: Bigredbarn
[This review was collected as part of a promotion.] We like the picture it has real good sound overall a good Tv. No complaints. The
remote was a little difficult to learn but that could just be old people learning electronics.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great TV for the price
on March 20, 2025
Posted by: Pablouno
[This review was collected as part of a promotion.] I like the TV still trying to figure some stuff out but overall it does what I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My first 65inch TV
on March 20, 2025
Posted by: MYFIRSTsmartTV
[This review was collected as part of a promotion.] Perfect size sound picture I thought it would be extremely too big it's just beautiful. I can't wait to go to my next size up.My
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not that good
on March 20, 2025
Posted by: Sanber
[This review was collected as part of a promotion.] It stoped working two weeks into buying it. It didnt wanted to turn on. We had to return it
Value
1 out of 5
1
Response from Samsung USBy Samsung Brand AmbassadorMarch 20, 2025
Sanber,

Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.

We hope to regain you as a customer in the future.

~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Typically Samsung Quality
on March 20, 2025
Posted by: DMOON44
[This review was collected as part of a promotion.] I only try to get Samsung TV's for my home as I like the quality of Samsung and the picture quality is very good. My only complaint is that the remote that comes with this TV is small and not lit up so you can see the buttons. Other than that I would recommend any Samsung TV, in fact we bought the 55" for our basement living room and a 40" for our bedroom.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Display quality
on March 20, 2025
Posted by: Enoobong23
[This review was collected as part of a promotion.] The video quality is the best I have ever had however the sound is just mediocre for a tv that size.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very cool
on March 20, 2025
Posted by: Greg730
[This review was collected as part of a promotion.] TV is excellent. Very sharp picture and easy to adjust. Screen menu is easy to navigate. Home screen has everything you need. Very good product and purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Picture is amazing!
on March 20, 2025
Posted by: Peeps1340
[This review was collected as part of a promotion.] Love this TV. The picture is great, I can’t wait to watch the Masters Golf Tournament next month. Would definitely recommend this product.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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