Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Not for me.
on June 5, 2025
Posted by: Kathleen
I love everything about this TV except the remote. It is too difficult to relearn how to use for someone who has memories issues. It is not user friendly. That is the only reason for the 4 starts. It has a great picture! I would not recommend.
Written by a customer while visiting Samsung US
Customer Rating
1
Dud
on July 5, 2025
Posted by: Debo
This is the worst tv ever. If you aren't perfectly lined up with the sensor you can't change the channel. The apps lag or won't work at times. The Hulu app always states that it can't be played due an error, but the same app works perfectly fine on all other tv's in the house except this one. My daughter has the exact same model of this tv and hers works just fine which is why I purchased this one.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Brand Ambassador, July 7, 2025
Debo,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
You won’t be sorry!
on July 29, 2025
Posted by: Butaflies78
[This review was collected as part of a promotion.] The quality you see on screen is amazing. Very clear, vibrant colors and lots of features
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture 75 inch.
on July 29, 2025
Posted by: Rattapotamus
[This review was collected as part of a promotion.] Good smart tv, easy to get up and running. As always the remote is utter trash, years of this even though its cheaply an easily fixed- nadda. Price point exceptional!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best friend tv
on July 20, 2024
Posted by: RoameR
[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV (2024) offers vibrant colors and decent picture quality at an affordable price. Its sleek design and slim bezels make it visually appealing in any living space. The user interface is intuitive and easy to navigate, providing quick access to various streaming services and apps.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fan
on July 22, 2024
Posted by: SamsungFan
[This review was collected as part of a promotion.] I love my Samsung TV. All I buy is Samsung. They last forever very user friendly. Always has the best pictures. You can't go wrong buying a Samsung TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung=Best Televisions
on July 22, 2024
Posted by: Dadoo985
[This review was collected as part of a promotion.] Great TV with amazing clarity, Easy set up and reliable.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on July 22, 2024
Posted by: Jjohns8988
[This review was collected as part of a promotion.] The picture is beautiful. It's easy to use! We love it
Value
5
Written by a customer while visiting Samsung US