Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
STOP
on July 5, 2025
Posted by: Ms annoyed
I purchased this tv over one year ago, it works ok, STOP sending me review request.
Written by a customer while visiting Samsung US
Customer Rating
5
amazeballs
on July 5, 2025
Posted by: hotdogwater97
from houston, tx
if i could marry this TV, i would. the picture quality? phenomenal. the ease of using it? amazing. the size? perfect. this TV has made my bed rotting sessions after 3 long 12hr shifts at the hospital an immaculate experience. even when i’m trying to fall asleep and i put on some white noise through the youtube app it’s fabulous. samsung ilysm
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture quality
on July 5, 2025
Posted by: Berto25
[This review was collected as part of a promotion.] Excellent for large rooms. Sound bar is recommended to enhance to quality of the Sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent picture and overall quality
on July 5, 2025
Posted by: LoveASamsung
[This review was collected as part of a promotion.] I use my Samsung TV for just about everything from streaming to casting. The seamless connection between Samsung products allows me to work on my laptop and use my tv as an additional monitor.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features great price
on July 5, 2025
Posted by: Mario24
[This review was collected as part of a promotion.] The picture is amazing. I love that it seamlessly connects with my Samsung phone. That is one of the biggest things that I truly enjoy about this TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv
on July 5, 2025
Posted by: Bitt
Very upset they took Tik Tok off of the tv y did they do that
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Complexity is the one word to describe this TV
on July 5, 2025
Posted by: RyanfromIowa
from Iowa
Horribly complicated user interface. It seems to force one to the Samsung channels instead of antenna channels. Great picture and sound. Seamless interaction with surround sound system.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
4
Response from Samsung USBy Samsung Brand Ambassador, July 7, 2025
RyanfromIowa,
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the DU6900 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung TV never fails!
on July 5, 2025
Posted by: LauraA
[This review was collected as part of a promotion.] This is our third Samsung television. We are now upgraded in rooms!! It is an easy set up for all of the apps that we use. The picture is very clear!
Value
5
Written by a customer while visiting Samsung US