Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Samsung TV 65 in
on March 10, 2025
Posted by: Pepwe
from The United States USA
Super great TV works really well a whole lot bigger picture to look at when the internet goes out it troubleshoes and puts the internet back on for you you have to set it up by telephone my scanning the codes you can pause the movies and they stay paused for a very long time it is so far one of the best TVs I've had.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Got the best, and got it on sale
on March 10, 2025
Posted by: MsShopsalot
This tv is awesome. It was a Christmas gift to me for me. Every channel is built in. It shows clear, colors jump out of the screen, sound is excellent! The only thing I'm having trouble with is watching a dark movie (like scenes at night) sometimes the background gets do dark, it looks black and you can't see anything in the background, but I'm sure that has to do with some setting i haven't done correctly. I love this tv though. Samsung is the best. I got a 55".
Written by a customer while visiting Samsung US
Customer Rating
2
It doesn’t have that great of a picture
on March 10, 2025
Posted by: Ranscabinets
The screen is very warped and doesn’t view a nice reflection
Response from Samsung USBy Samsung Brand Ambassador, March 11, 2025
Ranscabinets,
Thank you for purchasing the DU6900 TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection, designed to minimize ambient light reflection, is a feature in our Q70C Series TV and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for purchasing the DU6900 TV and for sharing your feedback regarding screen reflection. The light conditions of each room environment are different. For optimal glare control, we recommend positioning the TV to minimize incident light falling on the screen or consulting a professional installer.
Anti-reflection, designed to minimize ambient light reflection, is a feature in our Q70C Series TV and higher.
Should you ever have questions or need help with TV features, specs, or operation, we are here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
not bad but...
on March 13, 2025
Posted by: helper
the remote control is too small. it's hard for a person with reg or big hands to operate. also the instructions need to be more detailed, to make it easier to understand,
Written by a customer while visiting Samsung US