Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,536 Reviews)
Rating breakdown 1,536 reviews
5 Stars
1,058
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Sound Quality
on March 5, 2025
Posted by: Tvwatcher
Very happy with the picture quality of my new tv but the audio is very poor. My last TV was a Sony with great audio.
Response from Samsung USBy Samsung Brand Ambassador, March 5, 2025
Tvwatcher,
Thank you for sharing your thoughts regarding the DU6900 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for sharing your thoughts regarding the DU6900 TV’s sound quality. We recommend adjusting the Sound Settings to improve your experience. You can change the Sound Mode by going to Settings > All Settings> Sound > Sound Mode.
You can also customize the sound with Expert Settings by going to Settings > All Settings> Sound > Expert Settings.
To assist you with possible sound settings adjustments for a better audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great Tv
on March 5, 2025
Posted by: DONNY
from Texas
This is my third Samsung TV and the last one was a QLED and they Work great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv
on March 5, 2025
Posted by: Kdee
The sound is good, and the picture is clear! I love it and going to all samsung Smart tvs in my house
Written by a customer while visiting Samsung US
Customer Rating
5
Great features.
on March 5, 2025
Posted by: Deboe
from Ringgold Ga.
I am in love with my tv. It’s great. Has lots of apps
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Too much frufru
on March 5, 2025
Posted by: Skip
I bought before Christmas. Picture is great. Unhappy there is no audio jack and the HDMI 2 cable dors not seem to provide audio.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I came back
on March 5, 2025
Posted by: 65 in of joy
For the last 5 years I have had a TCL Roku tv. The wife bought it when my older Samsung finally died. From the first time I turned it on I didn’t like it .So 5 years later the wife went on a trip while I was home alone and just like that that tv died and I finally got my 65 in Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Great value at this price point.
on March 5, 2025
Posted by: Stonepony
from Bemidji, MN
We bought this Samsung television before Christmas. Have had no issues so far. We love that the price was exceptional making it a no brainer to purchase. The wifi and Bluetooth on the unit work flawlessly. And the picture quality is amazing for a tv at this price point. We also like the feature of the built-in Fire TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and picture quality
on March 5, 2025
Posted by: Micheal
I think this is one of the best tvs I have ever bought. The picture quality is really great and the things you can do on this tv compared to others is much much better. Overall I would give it a 10/10
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US