Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,165 Reviews)
Rating breakdown 2,165 reviews
5 Stars
1,474
4 Stars
352
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
511 out of
637)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Excellent Picture! Great sound!
on February 23, 2025
Posted by: Sandyd
I bought this tv just over a month ago and i love it.
Written by a customer while visiting Samsung US
Customer Rating
1
Good picture
on February 23, 2025
Posted by: No nickname
from Panama City Beach Florida
Having trouble getting to what we are looking for.
No, I would not recommend this to a friend.
Features
1
Response from Samsung USBy Samsung Brand Ambassador, February 24, 2025
Hello,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
60 in TV
on February 24, 2025
Posted by: Born2shop
Nice TV for price paid. However, remote control should be better. Seems cheap. Also volume is hard to control. Some shows require a very low volume while others require a very high volume setting to be heard. Overall satisfied with the product.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 24, 2025
Posted by: Ereyes
from Illinois
I bought this a month ago and I happy with that tv
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its GREAT!!!
on February 24, 2025
Posted by: Shogie17
from Delta, Utah
We have been enjoying our new 65" Samsung very much. We have had ever a 32" and using a projector for the past 10 years or so. We are glad we made the move to go bigger.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on February 25, 2025
Posted by: Sandyd
from Kentucky
I bought this 2 weeks ago, and I absolutley love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does alot
on February 26, 2025
Posted by: Bob in VA
Got this as a replacement for our TV that started to fail.
This 50" Samsung has a very good picture and the more we use it the learning curve for the remote is making it easier to get around on it.
The extra channels were a nice touch.
This 50" Samsung has a very good picture and the more we use it the learning curve for the remote is making it easier to get around on it.
The extra channels were a nice touch.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Buy
on March 3, 2025
Posted by: Great Shopper
Brought this for my Mother about 3 months ago, glad I did!
Written by a customer while visiting Samsung US