Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,531 Reviews)
Rating breakdown 1,531 reviews
5 Stars
1,053
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great product
on February 21, 2025
Posted by: Scott41056
Great picture and clarity. This is my second Samsung TV and most of my other appliances in my household are Samsung as well.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
View & Sound Perfect
on February 21, 2025
Posted by: Linda
What a delight!
Enjoying all my favorites. From picture to sound.
Couldn’t ask for more!
Thank you Samsung 😄
Enjoying all my favorites. From picture to sound.
Couldn’t ask for more!
Thank you Samsung 😄
Written by a customer while visiting Samsung US
Customer Rating
5
Great tv
on February 21, 2025
Posted by: Nenalove530
from Norfolk virgina
I love the crystal clear picture . Its very convienc has a lot of apps too and many options,
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 21, 2025
Posted by: Brandy638
from Hope Mills NC
I bought this about two months ago and very happy with my purchase
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Roku is easier to work with.
on February 21, 2025
Posted by: Not applicable
It was a gift, however I would have preferred Roku.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Samsung Brand Ambassador, February 24, 2025
Hi there,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on February 21, 2025
Posted by: VBLJ
from Kyle
Excellent features and was easy to set up. Very nice picture quality.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Remote
on February 21, 2025
Posted by: RonA
TV is working great but having issues with the remote, sometimes the channel and or volume controls do not work.
Response from Samsung USBy Samsung Brand Ambassador, February 24, 2025
RonA,
We appreciate your feedback on the Samsung DU6900 TV. We are very sorry to hear the remote is not functioning properly.
So we can best help with this, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback on the Samsung DU6900 TV. We are very sorry to hear the remote is not functioning properly.
So we can best help with this, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is Awsome !
on February 21, 2025
Posted by: JESUS IS LORD
from Alabama
I actually won this tv at a Christmas party. This is a great tv. I have enjoyed it very much! Have had no problems with it and the picture is great!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US