Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,164 Reviews)
Rating breakdown 2,164 reviews
5 Stars
1,474
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
510 out of
636)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great picture
on February 20, 2025
Posted by: Deese
Was gifted this from my grandchildren at Christmas ! It is an amazing TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Gift Mercy
on February 20, 2025
Posted by: Demi
Wonderfully made, worth the price. I love it a lot.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 20, 2025
Posted by: Diamond
Love it clear quality colors are vibrant. I would definitely recommend purchasing this TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture on any TV I've ever seen
on February 20, 2025
Posted by: CINDY BIRD
I bought my Samsung on black Friday.
Was amazed at the cost.
The picture is phenomenal.
The best purchase I ever did.
Thank you Samsung
Was amazed at the cost.
The picture is phenomenal.
The best purchase I ever did.
Thank you Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect
on February 20, 2025
Posted by: Study room
Beautiful colors, perfect size. Now I don’t have to share my tv with kids.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung has the best programming
on February 20, 2025
Posted by: Pops
I bought this as my second Samsung TV. While we’ve had repairs on the first one, the “Samsung channels” are the deciding factor for me. There are maybe 100 channels of movies and special interest channels.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Can’t see any great features of the TV.
on February 20, 2025
Posted by: Amcanoe
from Molino, FL
After 2 1/2 months the many problems with losing settings, volume control is unacceptable, having to constantly adjust the poor quality of the TV.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Brand Ambassador, February 21, 2025
Amcanoe,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Good but lousy controller
on February 20, 2025
Posted by: Danno
from Utah
It has been a great TV the colors are wonderful. I didn't like the controller it needs a better way to go to channels!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US