Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,529 Reviews)
Rating breakdown 1,529 reviews
5 Stars
1,051
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Tv
on February 20, 2025
Posted by: House
Christmas gift picture is great. We have run into a major problem. Husband is hard of hearing no jack in back to plug head phones into!! He can not watch the tv and hear it. W have been told this is the only tv made like this. Our bad luck !!problem
Response from Samsung USBy Samsung Brand Ambassador, February 20, 2025
House,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous
on February 20, 2025
Posted by: Spiridig1111
What a beautiful tv. Love it and the price was excellent.
Written by a customer while visiting Samsung US
Customer Rating
4
Love the Samsung TV app. .
on February 20, 2025
Posted by: Jeepnbootsgirl
from Somerville AL
I wanted to wait a little while before reviewing. Bought 4 months ago. Love every single thing about it!!! Well, okay, the remote. It’s 2025 and time to make the remote bigger, more able to read the buttons and prefer for it to glow in the dark. I swear I lose it daily and need my phone light to change channels.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pictures nice and all the apps are pretty cool
on February 20, 2025
Posted by: Farmer
My daughter loves it all cool apps on it that she likes 👍
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 20, 2025
Posted by: Deese
Was gifted this from my grandchildren at Christmas ! It is an amazing TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Gift Mercy
on February 20, 2025
Posted by: Demi
Wonderfully made, worth the price. I love it a lot.
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 20, 2025
Posted by: Diamond
Love it clear quality colors are vibrant. I would definitely recommend purchasing this TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Best picture on any TV I've ever seen
on February 20, 2025
Posted by: CINDY BIRD
I bought my Samsung on black Friday.
Was amazed at the cost.
The picture is phenomenal.
The best purchase I ever did.
Thank you Samsung
Was amazed at the cost.
The picture is phenomenal.
The best purchase I ever did.
Thank you Samsung
Written by a customer while visiting Samsung US