Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,529 Reviews)
Rating breakdown 1,529 reviews
5 Stars
1,051
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
We love our new Samsung.
on February 20, 2025
Posted by: ColleenSax
We won this in a raffle and increased our viewing pleasure in size by 2.7 times--quite a shocking difference! We love being able to read all Jeopardy answers and watching our great niece play basketball as if we were on the bleachers.
Written by a customer while visiting Samsung US
Customer Rating
5
Access to remote TV Box
on February 20, 2025
Posted by: TVBox
Very helpful! Very professional! She listened and did her job very efficiently’
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very clear and sharp picture
on February 20, 2025
Posted by: Beachwater
The television is the third Samsung we have owned..
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on February 20, 2025
Posted by: Sis1
I would recommend this has the clearest picture the colors great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on February 20, 2025
Posted by: Andre
Very nice TV AA++ am super exited i really recommend this tv.
Written by a customer while visiting Samsung US
Customer Rating
5
Follow the directions and easy set-up--Happy Campe
on February 20, 2025
Posted by: Yvonne
I have been waffling in purchasing a smart TV and the set-up of it. I do live by myself. Well, I certainly would recommend 2 people to assist you with the set-up-- the directions indicate this. Two people are needed to carefully remove the TV from the box and lift it onto the stand. The set-up was mostly easy, just patience and carefully reading the screen. I do still have cable plus apps I previous have. It is fairly easy to navigate and it helped me understand TVs when I recently travelled out of the country. The clarity, sound and easy of using the TV is wonderful. Now, just to take the plunge and get rid of cable!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture
on February 20, 2025
Posted by: NONE
I am very pleased with the quality of the picture..
However, I am not very pleased with the quality of the sound.
Live production sound is good. I do have trouble getting the correct volume with recorded productions. Can that be corrected?
However, I am not very pleased with the quality of the sound.
Live production sound is good. I do have trouble getting the correct volume with recorded productions. Can that be corrected?
Written by a customer while visiting Samsung US
Customer Rating
4
Remote problems
on February 20, 2025
Posted by: Soso
Great picture but we hate the remote. It’s too complicated for us senior citizens. No numbers to get channels etc.
Written by a customer while visiting Samsung US