Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Samsung has the best programming
on February 20, 2025
Posted by: Pops
I bought this as my second Samsung TV. While we’ve had repairs on the first one, the “Samsung channels” are the deciding factor for me. There are maybe 100 channels of movies and special interest channels.
I would recommend this to a friend!
Features
5
Performance
3
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Can’t see any great features of the TV.
on February 20, 2025
Posted by: Amcanoe
from Molino, FL
After 2 1/2 months the many problems with losing settings, volume control is unacceptable, having to constantly adjust the poor quality of the TV.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Brand Ambassador, February 21, 2025
Amcanoe,
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Thank you for reaching out and letting us know about the issues you are experiencing with your DU6900 TV not saving your sound/volume settings. Please ensure that your TV is in Home Mode by going to Settings> All Settings >General & Privacy System> Manager Usage Mode> Home Mode.
If you continue to have issues, please give us a call at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Good but lousy controller
on February 20, 2025
Posted by: Danno
from Utah
It has been a great TV the colors are wonderful. I didn't like the controller it needs a better way to go to channels!
I would recommend this to a friend!
Features
3
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Investment
on February 20, 2025
Posted by: Chocolate Princess
I purchased this television two ago and love the clear picture that is displayed.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Purchase
on February 20, 2025
Posted by: Coley
Absolutely in love with this TV. I would recommend to anyone looking for a smart TV.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
big
on February 20, 2025
Posted by: msdoves
love the tv, much bigger than my old Samsung tv, brighter
Written by a customer while visiting Samsung US
Customer Rating
4
Not really thrilled!
on February 20, 2025
Posted by: Curly
TV looks nice and performs well. Although I like the fact that the remote control has significantly fewer buttons than previous remotes which makes it easier to learn and use, the buttons that it does have don't work intuitively and may not work at all as far as I can tell. It seems to be a piece of worthless plastic.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on February 20, 2025
Posted by: LuvSamsung
from Moscow, Idaho
Nice sharp picture and easy setup. Samsung TV is a plus. And the price is right.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US