Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,164 Reviews)
Rating breakdown 2,164 reviews
5 Stars
1,474
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
510 out of
636)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
1
Horrible
on February 20, 2025
Posted by: Jeff
Horrible tv. The remote had a very bad delay and the sound would change on its own.
I returned it and am very happy with my vizio
I returned it and am very happy with my vizio
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, February 20, 2025
Jeff,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 20, 2025
Posted by: Acman
Great tv ,has great features,great picture and great value.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and applications
on February 20, 2025
Posted by: Caprio
I have had my Samsung tv for at least 6 months and I enjoy the view and applications. I am over joyed!
Written by a customer while visiting Samsung US
Customer Rating
5
Has a great pitch quality
on February 20, 2025
Posted by: Sir west
from New York City
I brought this TV for my den and the color is beautiful
Perfect size for me I would recommend this TV to my friends if they would like to buy one
Perfect size for me I would recommend this TV to my friends if they would like to buy one
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing Smart TV
on February 20, 2025
Posted by: Lu Ci
from NJ
Samsung 50" Class Crystal UHD DU6900 Review: Exceptional Performance and Features
The Samsung 50" Class Crystal UHD DU6900 is a standout TV that delivers stunning visuals and impressive performance. With its sleek design and advanced technology, this model offers a premium viewing experience that exceeds expectations.
The Crystal UHD display is the star of the show, delivering vibrant colors, sharp contrasts, and remarkable clarity. The 4K resolution ensures every detail is crisp, whether you're streaming movies, playing games, or watching live TV. The PurColor technology enhances color accuracy, making images appear more realistic and immersive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on February 20, 2025
Posted by: Sears
The remote control unit is not user friendly !!!!!!! Too small for the hand !!!
Written by a customer while visiting Samsung US
Customer Rating
5
Very Clear Pictures and I love the free channels
on February 20, 2025
Posted by: Pinkey
We bought this tv about a couple weeks ago and I am glad we did, no regrets.
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy set up and use
on February 20, 2025
Posted by: Jack
We have 3 Samsung TV sets, a 75,50 and 43 in. Very satisfied with all 3. Can recommend virtually all Samsung
Products, as we also have a Samsung oven and microwave. At the price point we are very happy with Samsung.
Products, as we also have a Samsung oven and microwave. At the price point we are very happy with Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US