Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4 out of 5
4.4
(692 Reviews)
Open Ratings Snapshot
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product. 
(
171 out of 209
)
Best Buy Privacy Policy
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3 out of 5
3
Decent but very cheaply made
on August 5, 2024
Posted by: Cheapo
[This review was collected as part of a promotion.] I'm a extreme user of my samsung tv. I'm constantly pushing it to the limits so it usually run hot. Part of my screen is going out on the left side.
Value
3 out of 5
3
Response from Samsung USBy Samsung AdvisorAugust 5, 2024
Hi Cheapo,

Thank you for letting us know about the issues you are experiencing with your DU6900 TV. Please know that we back this TV with a limited 1-year manufacturer’s warranty when purchased brand-new from an authorized dealer. Please give us a call so we can schedule a warranty appointment for your screen.

You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great tv for the price
on August 5, 2024
Posted by: CALLMEBYTE
[This review was collected as part of a promotion.] Tv is great, worth the cost. For the price you get amazing features, plus the added Samsung TV channels. Don't even need to pay for Cable TV.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome upgrade
on August 6, 2024
Posted by: Ladebs
[This review was collected as part of a promotion.] I just upgraded my old Samsung TV with this one. Can't provide a full review since I just set it up, but the quality of the image is amazing. Love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features
on August 6, 2024
Posted by: Eazyice
[This review was collected as part of a promotion.] I love the smart TV feature. It allows me to watch a wide variety of shows and movies.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks great
on August 7, 2024
Posted by: Angelita
[This review was collected as part of a promotion.] Very humble TV looks great on wall the TV is light and easy to hang on wall mount.the picture is great and it works good and easy to use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Beautiful screen ideal size for my use
on August 10, 2024
Posted by: Elisevenstone
[This review was collected as part of a promotion.] I mainly use my TV for streaming shown and movies. On that beautiful screen.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid tv great buy
on August 11, 2024
Posted by: Cable cord cutter
from Florida
Purchased over a month ago to replace an older Samsung 32 on our pourch. Love the bigger screen and the ease of downloading apps as we cut the cord on cable. The Newer tv's have stronger Wifi.Our older 32 was first gen Wifi and hard to keep conected as not able to use 5g. I give it to Samsung to build dependable units as we also installed them in our RV.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice picture
on August 11, 2024
Posted by: Goodpic24
[This review was collected as part of a promotion.] Worked great with xbox series x
The sound quality was great when set to surround sound mode.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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