Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,529 Reviews)
Rating breakdown 1,529 reviews
5 Stars
1,051
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Glad I did buy it
on February 20, 2025
Posted by: katz
I bought my Samsung on sale it was the best investment I have ever made the quality of the color is outstanding and the sound is beautiful
Written by a customer while visiting Samsung US
Customer Rating
5
BIG
on February 20, 2025
Posted by: Grumpy
Bigger than I thought 75 in But very nice an takes up a little more room than I though
Written by a customer while visiting Samsung US
Customer Rating
5
Best smart tv ever
on February 20, 2025
Posted by: Sprce609
from New Jersey
I would highly recommend this tv. The picture quality is amazing the sound is great set was very easy it’s good for game systems. I can control many other things in my house from the tv because of the smart features. Also for the size it’s very light if you decide to wall mount it
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed with lack of customization
on February 20, 2025
Posted by: TChief
Very disappointing that this TV is not compatible with HDHomeRun silicon dust states by email: “ We do not have an app for Samsung at this time. We have tried on multiple occasions to get an app for Samsung only to be repeatedly thwarted by Samsung. We are working on another version but have no real hope that it will actually get approved”. Samsung please stop stonewalling this
Response from Samsung USBy Samsung Brand Ambassador, February 20, 2025
TChief,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s25
on February 20, 2025
Posted by: Ramrod
from Casper ,Wyoming
Well the phone is great there's one thing I have a problem with is I cantplay my microsoft salitaire and mahjong the sound is there but the screen is black.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
No audio output
on February 20, 2025
Posted by: Kaos Kat
Not very pleased with my TV purchase. Where is the audio output?
Response from Samsung USBy Samsung Brand Ambassador, February 20, 2025
Kaos Kat,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is a great brand!
on February 20, 2025
Posted by: MiMi
Beautiful picture, sound and options! Easy to setup!
Great price and purchase!
Great price and purchase!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Additional Channels
on February 20, 2025
Posted by: Zigmister
Love the additional Samsung channels and the quick response time
Written by a customer while visiting Samsung US