Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Great tv
on August 5, 2025
Posted by: Joe m
from London ky
Good tv the only issue I had is assembling the legs that was not exactly straight forward with instructions even but figured it out. Would buy more Samsung products just so expensive lol. But great tv all and all love it. Also if anyone is reading this the lets slide into place and click. Love that it gots Bluetooth
I would recommend this to a friend!
Features
5
Performance
4
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung enthusiast
on August 5, 2025
Posted by: Victor
from Long Island City, NY
Best Buy and Samsung are my go-to for entertainment and technology. Samsung is my primary on phones and TV.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great TV
on August 5, 2025
Posted by: Skeeter
I also have a Samsung sound bar. You would think they would work together seamlessly, but that is not the case. The tv i constantly disconnecting from the soundbar and there is no way to turn the sound bar on and off with the tv remote.
Features
3
Performance
4
Design
5
Value
5
Response from Samsung USBy Samsung Brand Ambassador, August 5, 2025
Skeeter,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
1
TV needs repaired no working purchased in January
on August 5, 2025
Posted by: Anonymous
from Warren Ohio
Product needs repairs , turn the unit on and then it turns off. It’s new unit and junk, don’t want tv from samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, August 5, 2025
Richard Selep,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung tv
on August 5, 2025
Posted by: GiGi
Im very happy with this purchase.Its wonderful the picture and sound are a great quality Its a fantastic tv
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 5, 2025
Posted by: La negra
My samdung tv is what i was looking for.have all the features i want am really happy that i bought the samsung tv.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Low sound great picture
on August 5, 2025
Posted by: Honest
from Bradenton fl
The TV picture is fine and the size is fine for the price. The only downside is the sound You almost have to turn this TV up to 75+ to get good sound and then it’s just mediocre still
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE Samsung TV The Best!
on August 5, 2025
Posted by: LMoon
from New Mexico
I love the easy setup, and the picture Quality is the best! Features include Samsung TV for free, which is saving me money. Because of this feature, I have gotten rid of one streaming service!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US