Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Good quality and nice features
on February 20, 2025
Posted by: Lady Val
I just brought it so I am still trying to navigate my way all of the features but so far so good
Written by a customer while visiting Samsung US
Customer Rating
3
Bad Remotes for new tvs.
on February 20, 2025
Posted by: Matt
from Indianapolis, IN
The tv is fine the remote is terrible. Unbelievable how bad the new remotes for tv's are these days. No numbers no previous channel, just terrible.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
4
Response from Samsung USBy Samsung Advisor, February 20, 2025
Hi Matt,
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for choosing the Samsung DU7200 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
Samsung remotes are designed to be convenient and useful, but we understand if you’d prefer to use a third-party remote, whether it’s a universal remote, a game controller, or something else! Whether you are replacing a lost remote or using an alternative remote to help reduce clutter, a third-party remote is a great option to use to control your Samsung TV.
You can also learn how to use your remote directly from your TV. Just go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on February 20, 2025
Posted by: BonecrusherT
from Vigrinia
Great picture quality, easy to set up and use. Knowing the TV is so flat, I understand the sound quality, but if there is ever a way for better.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on February 20, 2025
Posted by: Our tv
from Saint Germain Wi
We put our TV at Christmas time and we just love it! What a difference going from a 32 inch TV to a 55 inch! Watching football now is almost like you are at the game!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on February 20, 2025
Posted by: Louise
I Love Love my tv it shows very clear and samsung is a great products this my second purchase my last tv i still have over 13 years
Written by a customer while visiting Samsung US
Customer Rating
4
Fine TV, new at tech usage (remote)
on February 20, 2025
Posted by: grams
from Oakland, CA
This was a gift for me! The screen shows well, the size is good. It suits me fine. However, I am still learning about its features.
Written by a customer while visiting Samsung US
Customer Rating
5
awesome TV for me
on February 20, 2025
Posted by: Sandy B
Small learning curve. Resolution, sound and everything about the TV is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Easy to control
on February 20, 2025
Posted by: Ron L
from New Hampshire
It seams to run good and I like the way the tv turns on quickly. The color is good so far so good
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US