Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,164 Reviews)
Rating breakdown 2,164 reviews
5 Stars
1,474
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
510 out of
636)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great TV
on February 5, 2025
Posted by: Ally
Bought this TV specifically because we love Samsung products. Easy set up and perfect picture and sound!
Written by a customer while visiting Samsung US
Customer Rating
2
Only great feature is the sharp picture
on February 5, 2025
Posted by: Zelda
from Westfield,NY
This TV is very difficult to operate, I’m 80 years old and the more bells and whistles makes it even more difficult. When I watch Netflix then try and go back to a network it goes to MD1 and won’t connect. I have to shut it off and start over. Companies seem to think everyone is technically able to navigate all the extras.
No, I would not recommend this to a friend.
Response from Samsung USBy Samsung Brand Ambassador, February 6, 2025
Zelda,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on February 5, 2025
Posted by: Abe2
Product is exactly what I want. Well worth the price. Met my expectations.
Written by a customer while visiting Samsung US
Customer Rating
5
A Beliver in Samsung TV’s
on February 5, 2025
Posted by: exRRer2003
from South Mississippi
My wife wanted a larger tv for her she-shed so we went with the this 50 in Samsung TV to replace the 32 in Samsung that we had. We have 5 TV’s and they are all Samsung TV’s. The one that we replaced is still working and was give to my wife’s niece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
so far so good
on February 5, 2025
Posted by: Nova
from camillus, ny
Good picture. Decent sound without sound bar. Only thing I noticed is that it tried to get rid of my over the air channels. Simple reset of tv and no more problems
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift ever
on February 5, 2025
Posted by: Punkin51
from Piedmont Alabama
I bought this for myself for Christmas/housewarming gift and I love it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on February 5, 2025
Posted by: Chunkee1
from Cleveland ohio
I bought this tv for myself because l was retiring, it was easy to hook up and the picture is out of this world .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the clarity!
on February 5, 2025
Posted by: BB watcher
I bought this 5 days ago. Happy with color. Still navigating the screen. The remote isn't responsive like my old Samsung one. Guess what..it works for thiscTV.
Written by a customer while visiting Samsung US