Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
SET UP A PAIN
on February 7, 2025
Posted by: Gardenman
Set up is VERY painful and took hours on the phone with two different people. I am sure the TV does more, but need a MANUAL to set up more. Like does it have WIFI so it can talk to a tablet or CD player.
No, I would not recommend this to a friend.
Features
2
Performance
3
Design
1
Value
2
Response from Samsung USBy Samsung Brand Ambassador, February 7, 2025
Gardenman,
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for choosing Samsung and for your feedback on the DU6900 TV. We understand sometimes there is a learning curve when you get a new TV! This is why we created step-by-step guides, to make it easier for you. To learn about your TV go to https://www.samsung.com/us/support/answer/ANS00062199/.
We are also always available and happy to help you with any questions you may have. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent tv
on February 7, 2025
Posted by: Triho
I bought it last month, I think it’s very good to have it, I am very happy with it
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent futures
on February 7, 2025
Posted by: Alex302
I bought this 2 months ago and im happy i did i can play my xbox on this!
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features!
on February 7, 2025
Posted by: SammySue55
We own 3 Samsung tv's in our home! I love them all. Great pictures, colors and options.
Written by a customer while visiting Samsung US
Customer Rating
5
Like having Samsung Tv Plus with the tv.
on February 7, 2025
Posted by: No nickname
I bought the tv just before Christmas. Its bigger then what I had.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Purchase!
on February 7, 2025
Posted by: LaLa66
from Cincinnati, Ohio
I bought this in December for Christmas. I love the vivid colors and picture. The images are very sharp and life-like. I will be buying another one for my guestroom.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear Picture and Amazing Sound
on February 7, 2025
Posted by: Frankieee
It works great , the picture is very clear and nice. My family loves it.
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing TV
on February 8, 2025
Posted by: Dylan
This is the best TV I have ever owned. The technology is outstanding. The picture quality is Amazing! I would highly recommend purchasing a Samsung TV , you will not be disappoited.
Written by a customer while visiting Samsung US