Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,148 Reviews)
Rating breakdown 2,148 reviews
5 Stars
1,459
4 Stars
350
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
496 out of
622)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
1
Unhappy and Disappointed
on June 5, 2025
Posted by: NicofTime
[This review was collected as part of a promotion.] The applications are buggy and I have fios and struggle with internet. Only with this device. Very disappointed. Air play is buggy as well. The imaging is excellent. No complaints on that side. However a lot of tvs have BOTH sides running smoothly.
Value
1
Response from Samsung USBy Samsung Brand Ambassador, June 5, 2025
NicofTime,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot these issues and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV Brand Hands Down
on June 5, 2025
Posted by: Jimmay
from Santa Clarita, CA
*Samsung please post this review everywhere*
First I’d like to say its still hard to believe how amazing Samsung TV’s are. I replaced all my TV’s with Samsung and its quality across the board for every size and model. Samsung TV channels are by far my favorite feature and I remember when it first started and they didnt have many sponsors. Now the free channel catalog has grown and its an unmatched feature. Let alone the overall quality of the TV’s themselves. The menus are so responsive and easy to navigate and feels like I am on a super user friendly computer. No lag between selections or loading, that is a problem all other TV brands have. I tell family and friends and now posting it here. Get a Samsung TV, its like a constant reminder of your good investment that brings content joy to my family whether its a tv show here an there or streaming my phone or computer to it. Thank you Samsung for making products so well that I cant say enough good things about them.
First I’d like to say its still hard to believe how amazing Samsung TV’s are. I replaced all my TV’s with Samsung and its quality across the board for every size and model. Samsung TV channels are by far my favorite feature and I remember when it first started and they didnt have many sponsors. Now the free channel catalog has grown and its an unmatched feature. Let alone the overall quality of the TV’s themselves. The menus are so responsive and easy to navigate and feels like I am on a super user friendly computer. No lag between selections or loading, that is a problem all other TV brands have. I tell family and friends and now posting it here. Get a Samsung TV, its like a constant reminder of your good investment that brings content joy to my family whether its a tv show here an there or streaming my phone or computer to it. Thank you Samsung for making products so well that I cant say enough good things about them.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value for the price
on June 27, 2025
Posted by: Saint101
Very satisfied with the quality. Great features for the price we paid. Love the sleekness and perfect for our small cottage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An 80 Year Old Man Who Loves His TV!
on September 20, 2025
Posted by: Recluse Hermit
FIVE stars for the TV.....The remote was designed by Helen Keller.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on September 20, 2025
Posted by: Samsong
Great tv. Sharp colorful picture and great sound as well.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on September 20, 2025
Posted by: Lynn
The TV has a beautiful picture. The legs are set in a little from the sides so it fits on a smaller table. This was a big plus for us. The smart tv is set up great and very user friendly. Only complaint is the remote. Couls have added numbers.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Smart TV has many features.
on November 21, 2025
Posted by: TVISMYTHING
[This review was collected as part of a promotion.] I enjoy watching my TV. I use it for gaming and streaming. And sometimes watching some old DVD movies. The picture is very clear. I can go thru many options to my preferences of how I want to watch TV. It detects connected devices which makes it easier to setup.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has overall great features and pictur
on December 24, 2025
Posted by: Sellece
[This review was collected as part of a promotion.] I love this product from Samsung. The Samsung television has a great picture and picture settings to change the picture to your own preference. The sound of the television is also great. I love the features on the product as well. Everything is easy to access and navigate as far as getting to and switching applications that are downloaded on the device. The only thing I don't like about the television is the lack of space as far as GBs to download more apps. Ever since I had it serviced and the circuit board replaced. It seems to no hold or have any memory space. I really wish I could get a new one instead of dealing with that issue. This is my experience and overall review of the Samsung product. Thank you.
Value
5
Written by a customer while visiting Samsung US