Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,908 Reviews)
Rating breakdown 1,908 reviews
5 Stars
1,303
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great value for the price
on June 27, 2025
Posted by: Saint101
Very satisfied with the quality. Great features for the price we paid. Love the sleekness and perfect for our small cottage.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An 80 Year Old Man Who Loves His TV!
on September 20, 2025
Posted by: Recluse Hermit
FIVE stars for the TV.....The remote was designed by Helen Keller.
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on September 20, 2025
Posted by: Samsong
Great tv. Sharp colorful picture and great sound as well.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice TV
on September 20, 2025
Posted by: Lynn
The TV has a beautiful picture. The legs are set in a little from the sides so it fits on a smaller table. This was a big plus for us. The smart tv is set up great and very user friendly. Only complaint is the remote. Couls have added numbers.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal Clear View
on July 15, 2024
Posted by: Monique
[This review was collected as part of a promotion.] This TV seems great! I was visiting a friend who bought this TV and I wanted one for myself. The screen was crystal clear like nothing I've ever seen before! It made everything so vibrant and I really enjoyed watching movies on it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So clean and clear
on September 3, 2024
Posted by: Lovebug
[This review was collected as part of a promotion.] Love my Samsung TV for gaming sports or just watching TV with my family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy if you want a remote that functions,!
on November 11, 2024
Posted by: Bad remote
Horrible remote with little documentation. Just horrible.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, November 12, 2024
Hi Bad Remote,
Thank you for sharing your opinion on the DU6900 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU6900 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic display
on September 11, 2024
Posted by: Redmonkey
[This review was collected as part of a promotion.] My samsung is utilized mainly for gaming and streaming. Television has definitely came along way!
Value
5
Written by a customer while visiting Samsung US