Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,527 Reviews)
Rating breakdown 1,527 reviews
5 Stars
1,049
4 Stars
259
3 Stars
103
2 Stars
54
1 Star
62
81%of customers recommend this product.
(
308 out of
378)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
so far so good
on February 5, 2025
Posted by: Nova
from camillus, ny
Good picture. Decent sound without sound bar. Only thing I noticed is that it tried to get rid of my over the air channels. Simple reset of tv and no more problems
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best gift ever
on February 5, 2025
Posted by: Punkin51
from Piedmont Alabama
I bought this for myself for Christmas/housewarming gift and I love it.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on February 5, 2025
Posted by: Chunkee1
from Cleveland ohio
I bought this tv for myself because l was retiring, it was easy to hook up and the picture is out of this world .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Like the clarity!
on February 5, 2025
Posted by: BB watcher
I bought this 5 days ago. Happy with color. Still navigating the screen. The remote isn't responsive like my old Samsung one. Guess what..it works for thiscTV.
Written by a customer while visiting Samsung US
Customer Rating
5
Love the Great Features!
on February 5, 2025
Posted by: rae2cue
I bought two Samsung Smart TVs, not at the same time, the one for the living room first, then one for the bedroom. They are the best purchases I made as far as TVs are concerned.
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung TV
on February 5, 2025
Posted by: Judy
from Wa
The remote is difficult to use. I had to order a sound bar and that remote is difficult to use as well.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
2
Value
4
Response from Samsung USBy Samsung Brand Ambassador, February 6, 2025
Judy,
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
You can learn how to use the Samsung Smart Remote right from your TV! Just go to Home> (left directional button) Settings> Support> Remote Control Guide. Find details on how to use the Samsung Smart Remote. Press the menu to use a variety of functions of the Samsung Smart Remote.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome
on February 5, 2025
Posted by: Dirty D
from Rutledge, Ga.
I love my TV got it about 2 months ago a great investment
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smart TV
on February 5, 2025
Posted by: None
The TV works fine and I am glad it's a Smart TV I can use.
Written by a customer while visiting Samsung US