Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Samsung tv is awesome
on September 3, 2025
Posted by: Trusin
For the last two months, I thought my Samsung TV was great until I had an issue with the TV. This is a Samsung issue not mine. I’m watching the TV one night TV just goes black all of a sudden I cannot log into my account because I have a new phone number in my old phone number is linked to the account so when I try to change to my new number, it tells me I have to wait two weeks for a number change verification, which means I have to wait 14 days for my number to be verified then probably another however long I’m not sure for the repair team to actually get the mess come out so I will potentially be without a TV that I pay all that money for for possibly up to a month for a Samsung issue so right now I am very very unhappy. But what I will say is when the TV was working properly, it was probably one of the most awesome things I ever bought.
Written by a customer while visiting Samsung US
Customer Rating
5
Best tv ive ever had
on September 1, 2025
Posted by: Dalethe3rd
[This review was collected as part of a promotion.] Picture is cleae cannot ask to much more from a smart TV connection is key in this day of age and it can connect to anything I throw at it you can run many apps on it as well also live how when I turn off the TV it will also turn off my playstation 5 pro pretty cool if you ask me great job samsung keep rolling out them great products for us to make are life's easier
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So Far, So Good
on August 31, 2025
Posted by: SPYDA
from Ft. Lauderdale, FL
It works great and was easily intergrated into my home network.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good TV today
on August 31, 2025
Posted by: Tjh912
[This review was collected as part of a promotion.] It is all good on this TV today and love the pictures on it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV is the best I've owned thus far, by far!
on August 31, 2025
Posted by: Shleighbee
[This review was collected as part of a promotion.] Since owning this TV all other TVs were pretty much non existent! My husband and I do a little gaming on it, but it's main use is for watching movies and TV shows.
We got a wall mount as well when purchasing the TV so it has been on the wall and adjustable by swivel and a sizeable extension! With the TV the size it is and being centered perfectly with the mount, it can make you feel like you are in the movie viewing the scene with the characters right before you.
It has an amazing picture display with plenty of customization options-as TVs do. It did say the series I selected is a 2024 release, but the release year was 2022- the year we bought it on for Christmas. With that being said, we have had not a single issue with the cosmetics of the TV itself, it's display, or any of the general workings of the tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
DU6900 Crysrtal UHD TV
on August 28, 2025
Posted by: Mikethetvman
[This review was collected as part of a promotion.] We use our television daily to watch all types of programming including news, sports and movies. It has a great picture but in my opinion there are a few shortfalls as well. The audio on this television is not as enticing as on our previous set. Also adding apps and using the remote is rather cofusing. The menu shows that there is voice commands yet nothing on the remote that allows to activate voice command. Overall, for the price, it's a great television but I would have paid more to have an enhanced sound system and a better remote control.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Screen
on August 28, 2025
Posted by: lorimer64
The reflection of the screen if absolutely HORRIBLE. I will pay more attention next time. it is almost like a mirror. can see everything in the living room in the tv...
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
5
Response from Samsung USBy Samsung Brand Ambassador, August 28, 2025
lorimer64,
Thanks for sharing your review of the DU6900 TV. We value your feedback and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thanks for sharing your review of the DU6900 TV. We value your feedback and will share it with our teams.
Should you need further assistance or have questions, please contact Samsung Customer Support. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 75inch TV
on August 28, 2025
Posted by: Rizzo67
[This review was collected as part of a promotion.] This TV works beautifully I really love this TV without any kind of issues, you can adjust the picture to your liking and it isn't hard to figure out. This is a TV that I would definitely purchase again.
Value
5
Written by a customer while visiting Samsung US