Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Great but what obout old Samsung TVs
on September 5, 2025
Posted by: J160
Samsung makes a superior TV. We presently own five over two locations. Our last two purchases give us the ability to use Samsung TV, but the two Smart TV's bought several years back are not capable of receiving Samsung TV and we have had to use Roku instead. It would be great if Samsung would come up with a device to enable our older Smart TV's that are in compatible with Samsung TV to be able to watch Samsung TV on those older, but not so old smart TVs.
Response from Samsung USBy Samsung Brand Ambassador, September 6, 2025
J160, Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Tv
on September 5, 2025
Posted by: Doug
Fantastic picture and sound...great tv and the price was excellent
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Odd sounds
on September 5, 2025
Posted by: Tara
This television was given to us as a gift from our children this past December. About 3 months in, it started making squealing sounds on and off, not all the time. The picture is great but the issues with the sound would cause me not to buy another one.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
4
Value
1
Response from Samsung USBy Samsung Brand Ambassador, September 6, 2025
Tara, We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
yes the best future on this TV
on September 5, 2025
Posted by: Anonymous
from Watsonville California
we really happy with this product, great futures
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv but I still dont know how to use it.
on September 5, 2025
Posted by: Excellent technology
from Remsen NY
Great tv when I figure out how to use it,crystal clear picture,just whish I could operate it properly.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Tv review
on September 5, 2025
Posted by: Bill
TV quality is great! Picture is clear and vivid.
The speakers however are absolute crap. Definitely need a sound bar of some sort.
The speakers however are absolute crap. Definitely need a sound bar of some sort.
Written by a customer while visiting Samsung US
Customer Rating
4
Nice Picture, Good Sound
on September 5, 2025
Posted by: MKEN
It's been a great tv . I'm new to streaming and haven't gotten the hang of it. Would be nice if the tv came with instructions, thou.
Written by a customer while visiting Samsung US
Customer Rating
4
Great Picture! Best TV for the price!
on September 5, 2025
Posted by: JamiB
from Escanaba MI
I love the quality of the picture. The sound could be better. But overall, it really is a great TV for the price.
I would recommend this to a friend!
Features
4
Performance
3
Design
4
Value
5
Written by a customer while visiting Samsung US