Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
So pleased
on February 5, 2025
Posted by: Pita
I love my new TV. The picture is so clear and i can see so much detail then ever before. I am so glad i chose Samsung
Written by a customer while visiting Samsung US
Customer Rating
5
Nice TV
on February 5, 2025
Posted by: Loungertv
I have had this TV about a month now. I think the picture is super clear, and the sound is excellent even without a sound bar. I would highly recommend it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So much definition
on February 5, 2025
Posted by: Anonymous
from Gardner, KS
My grandson plays high school basketball. I am unable to go to his games. Watching it on You Tube on my new Samsung it makes me feel that I am actually there. Clarity and details are amazing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and perfect picture.
on February 5, 2025
Posted by: Jacciblue
I am extremely happy with my new Samsung television!
Written by a customer while visiting Samsung US
Customer Rating
3
Featureless remote
on February 5, 2025
Posted by: givemebackmybuttons
Overall, I am very satisfied with the television, the remote, however, not so much. The effort to streamline it is overdone in my opinion. Buttons are always better than menu's for efficiency of operation.
Response from Samsung USBy Samsung Brand Ambassador, February 5, 2025
givemebackmybuttons,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
3
CONTINEUOSELY CHANGEING
on February 5, 2025
Posted by: BUDDY
I've owned this TV for about 3 months and I'm still getting use to it. Espeially when the TV seems to be continuiously changing how it operates. It never stays in a mode where I know how to really operate it without having to learn a new change I didn't request and find my answer by trial and error without having to call for aupport.
Response from Samsung USBy Samsung Brand Ambassador, February 6, 2025
BUDDY,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If you ever have questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Works great!
on February 5, 2025
Posted by: New to working
Love new TV, picture is so clear, it took me sometime to adjusted to differ from what I had but, going good still learning.
Written by a customer while visiting Samsung US
Customer Rating
5
Nice picture
on February 5, 2025
Posted by: Michael
I bought this a few months ago. Looks good hanging in the wall. Nice picture
Written by a customer while visiting Samsung US