Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Best Christmas Gift Evet
on February 5, 2025
Posted by: Ms Zinfandel
from Lansing, Illinois
It was a gift for Christmas and I love it. I love that it has it own Samsung TV app that comes along with the tv. ❤️ Would definitely recommend for others to purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV
on February 5, 2025
Posted by: Arelitas
from Houston Texas
Very happy with my purchase, beautiful clear picture and wonderful sound!!!
Highly recommended
Highly recommended
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some great features
on February 5, 2025
Posted by: Chickpet
I am unable to get subtitles on some apps that I installed. I also bought a Bose sound bar and could not install it on the TV. I am able to get it on my LG TV. So I am a little disappointed. I chose the Samsung TV because, I love the TV plus option and the the clarity on the TV is much better.
Response from Samsung USBy Samsung Brand Ambassador, February 5, 2025
Hi there,
Thank you for reaching out and letting us know about the Closed Captioning issues you are experiencing with your DU6900 TV.
Please know that most Streaming Apps have their own Settings for Closed Captioning. Go into each app and locate the settings icon to enable Closed Captioning.
To access all other Closed Captioning Settings, go to Settings > All Settings> General > Accessibility > Caption Settings.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Thank you for reaching out and letting us know about the Closed Captioning issues you are experiencing with your DU6900 TV.
Please know that most Streaming Apps have their own Settings for Closed Captioning. Go into each app and locate the settings icon to enable Closed Captioning.
To access all other Closed Captioning Settings, go to Settings > All Settings> General > Accessibility > Caption Settings.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 5, 2025
Posted by: Jenni622
from Leetonia, OH
The picture makes old shows look new. Also easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 5, 2025
Posted by: Lolo
Awesome TV. I’m happy with purchase that I purchased last month.
Written by a customer while visiting Samsung US
Customer Rating
5
Great combination
on February 5, 2025
Posted by: Walter
I bought it 3 months ago and now added Samsung
Q class sound bar and really ht
Q class sound bar and really ht
Written by a customer while visiting Samsung US
Customer Rating
5
BEST TVs EVER!!!!!
on February 5, 2025
Posted by: Buni
from Alabama
I've had Samsung products for YEARS...best TVs ever...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent!
on February 5, 2025
Posted by: Me Me
from S Jersey
I absolutely love it. Best tv i have ever owned and price was unbelievable. Samsung is always top quality. I even own Samsung Galaxy phones from. The 2 all the way to the 23.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US