Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Needs better remote
on February 25, 2025
Posted by: Couch potato
from Philadelphia
Nice TV but could use a better remote
No pause button which could be used for streaming services
Buttons are small and multi functional which are easy to get the opposite of what you wanted to do
No pause button which could be used for streaming services
Buttons are small and multi functional which are easy to get the opposite of what you wanted to do
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Samsung Brand Ambassador, February 27, 2025
Couch potato,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
To learn how to use your Samsung remote and understand the settings on your TV, please use your remote to access the remote guide. Go to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
My best friend tv
on July 20, 2024
Posted by: RoameR
[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV (2024) offers vibrant colors and decent picture quality at an affordable price. Its sleek design and slim bezels make it visually appealing in any living space. The user interface is intuitive and easy to navigate, providing quick access to various streaming services and apps.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
However, the TV's performance in darker scenes could be improved, as black levels appear somewhat washed out. Additionally, the sound quality is adequate for casual viewing, but a soundbar might be preferred for a more immersive experience.
Overall, the DU6900 is a solid choice for budget-conscious consumers seeking a visually pleasing TV with decent picture quality. While not perfect, its strengths outweigh its weaknesses, making it a worthwhile option for everyday entertainment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Fan
on July 22, 2024
Posted by: SamsungFan
[This review was collected as part of a promotion.] I love my Samsung TV. All I buy is Samsung. They last forever very user friendly. Always has the best pictures. You can't go wrong buying a Samsung TV.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung=Best Televisions
on July 22, 2024
Posted by: Dadoo985
[This review was collected as part of a promotion.] Great TV with amazing clarity, Easy set up and reliable.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Have been Samsung Loyal Customer for years.
I fully recommend for everyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful
on July 22, 2024
Posted by: Jjohns8988
[This review was collected as part of a promotion.] The picture is beautiful. It's easy to use! We love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best TV I've ever had.
on July 22, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love my TV. It's graphics & features are absolutely amazing. It had great size as well perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on July 24, 2024
Posted by: Jozzy316
[This review was collected as part of a promotion.] This device has an absolute amazing picture ! The quality is outrageous!I love it,and sound Is awesome as well. I feel like I'm in the movie theater every time I watch a movie! I don't think I'll be getting a new TV moniter for quite some time now since getting this TV moniter! I absolutely love it and have zero complaints! I highly recommend this product for all stay at home moms especially, and just anyone who loves TV!! Two thumbs up!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome choice
on July 25, 2024
Posted by: Nahgy414
[This review was collected as part of a promotion.] I've loved this from the first time I've turned it on. Great sound and picture!
Value
5
Written by a customer while visiting Samsung US