Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
A Theater Experience Without Leaving Home
on October 13, 2025
Posted by: wmtomlinso
This 75" Samsung DU6900 is a masterpiece of modern display tech. The 4K UHD resolution paired with Samsung’s Crystal Processor 4K delivers razor-sharp clarity and color accuracy that’ll make your jaw drop. Motion stays smooth even during fast action scenes, thanks to the 60 Hz refresh rate and superb motion processing — no blur, no judder, just pure immersion.
Connectivity is excellent: HDMI 2.1 ports, USB, Wi-Fi, and Bluetooth 5.2 make it easy to hook up consoles, soundbars, and streaming devices. But honestly, you don’t need them — the built-in Tizen apps like Netflix and Prime stream directly in stunning 4K with flawless performance.
It’s the biggest TV I’ve ever owned, and it genuinely feels cinematic. Every movie becomes an event. My only tiny gripe? The physical power button stopped working — a small flaw in an otherwise perfect design.
Final Verdict:
Vibrant color, smart features, smooth performance — a 75-inch window into another world.
Vibrant color, smart features, smooth performance — a 75-inch window into another world.
Beautiful, brilliant, slightly delicate power button.
Just like me...
Just like me...
Written by a customer while visiting Samsung US
Customer Rating
3
Amazing tv
on October 13, 2025
Posted by: Isaiah
from Westminster, Co
This is my first Samsung TV I’ve ever owned and I have to say it’s an amazing TV. It’s got great quality of my PS five comes in Crystal clear on the 60 frame rate 4K resolution but some of the issues with this TV is sometimes I see a lag so I’m not sure if that’s what the processor or what but sometimes like switching or when I hit the home button from when I’m in an app it kinda has like a little bit of a delay and I think it could be a little bit faster but over I’ve really not had any issues sometimes it doesn’t like to connect to my Wi-Fi but other than that so this TV is great
I would recommend this to a friend!
Features
4
Performance
3
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Isaiah,
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update
To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care
If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
LiveChat is also available via the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent TV! The color is vibrant.
on October 13, 2025
Posted by: EsauRP
[This review was collected as part of a promotion.] I’m very impressed with this Samsung TV. The color is rich and vibrant, the resolution is crystal clear, and the overall picture quality makes everything—from movies to sports—look amazing. Setup was simple, and the smart features are smooth and easy to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Have an excellent choice in different shows
on October 13, 2025
Posted by: Liv2binge
from Versailles, Ohio
Love everything about it! The holiday screens are so enjoyable
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture superb sound quality!
on October 13, 2025
Posted by: Believe Kap
from USA
The picture quality is superb. The menu items are easy to navigate, and the ability to connect other devices and speakers is straightforward. Performance is top-notch!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
TV samsung
on October 13, 2025
Posted by: Tom S
The only thing I don’t like is volume too low . You have to turn it up quite loud
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on October 13, 2025
Posted by: justkat
Colors are great, sound is a bit wonky, but unsure that that may be caused by provider. Overall, a big improvement.
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent TV! Great picture quality.
on October 12, 2025
Posted by: MasterBedroomTV
[This review was collected as part of a promotion.] Absolutely amazing TV. We stream all of our programming, and it does a wonderful job with that. It's also very excellent for gaming!
Value
5
Written by a customer while visiting Samsung US