Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,713 Reviews)
Rating breakdown 1,713 reviews
5 Stars
1,183
4 Stars
278
3 Stars
114
2 Stars
60
1 Star
78
80%of customers recommend this product.
(
346 out of
433)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Overall a great TV!
on December 31, 2024
Posted by: StSNewYork
[This review was collected as part of a promotion.] This screen quality is terrific with all types of media. Its much thinner than my previous. I am limited to above fireplace dimensions, the 65 is the largest.
Some cons that i was surprised about:
-No Google 'casting' , you have to have the 'Samsung' version of this, which is clunky at best.
-Earlier would not work with FIOS tv volume and sound bar. Volume would consistently cut out. TV volume works very well. I upgraded sound bar and that is working better.
-No Google 'casting' , you have to have the 'Samsung' version of this, which is clunky at best.
-Earlier would not work with FIOS tv volume and sound bar. Volume would consistently cut out. TV volume works very well. I upgraded sound bar and that is working better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful picture quality easy to use
on December 31, 2024
Posted by: Wellsracing71
[This review was collected as part of a promotion.] In conjunction with the Samsung S23 Ultra, this television offers unparalleled usability and, to date, exceptional reliability; I highly recommend this investment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality from Samsung
on January 1, 2025
Posted by: Mark242
[This review was collected as part of a promotion.] Very impressed by both the high quality, level of detail and amazingly clear picture on my new Large Screen Samsung television.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
TV channels
on January 2, 2025
Posted by: Smart tvguy
from Texas
Very happy with this tv. Great picture and the Samsung tv channels are great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv review
on January 3, 2025
Posted by: Skylar
So far so good quality great picture an sound easy to operate
Written by a customer while visiting Samsung US
Customer Rating
4
Great TV for a great price
on January 4, 2025
Posted by: Jennifer in Texas
from Wimberley, TX
I bought this 2 weeks ago (ish) and I love it.
The picture is crisp and the graphics are perfect for gaming. I had no idea how out of focus my old tv was.
The picture is crisp and the graphics are perfect for gaming. I had no idea how out of focus my old tv was.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Disappointed
on January 4, 2025
Posted by: 1sttimeSamsungTVowner
[This review was collected as part of a promotion.] The tv picture quality is good however i was disappointed that my remote does not have a microphone; it would be easier for me to locate the programming i want. I was also disappointed that i could no longer connect my dvd player so i could continue playing my dvds. Occasionally the screen freezes up during my viewing so i have to turn the tv off and back on then try to find my program to resume.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Nice if we could learn how to use it
on January 6, 2025
Posted by: Jean
No luck learning to use it should have come with a guide. Not the best for thee elderly
Response from Samsung USBy Samsung Specialist, January 7, 2025
Jean,
Thank you for sharing your user experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU6900 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Thank you for sharing your user experience. To assist you in learning the various features, functions, and settings of your TV and remote, you can download the DU6900 TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under ‘Support’ (top right corner) > Manuals & Software > TVs & Home Theater. From there, you can search for and select the DU6900 TV to download the guides you would like.
The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Specialist
Written by a customer while visiting Samsung US