Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
We love our my Samsung TVs
on October 16, 2025
Posted by: YourMama
[This review was collected as part of a promotion.] This is not my first or my last purchase for Samsung TVs. In my opinion I get a great picture for a great price. I’ve tried other brands and always run into one issue or another and Samsung has never gave me any issues.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Beautiful picture resolution
on October 15, 2025
Posted by: RedHatSquirrel
[This review was collected as part of a promotion.] Absolutely stunning! And you'll need 2 to lift, or you must be part albatross. But you won't need their eyes to appreciate the Iron Throne's blades, or the rich colors & deep contrasts at The Umbrella Academy. Squid Games is no joke, the screen is so big you're practically in the action! Although, I'll be pairing a Samsung sound bar soon, but not for subpar sound quality--for extreme decibel kids. (Btw, Bluey blew my dog's mind.) Samsung keeps a tight OS, but the store wants for nothing. The Store boasts copious apps, and even a Developers Options, if you're one who likes to explore & experiment. Which actually brings me to my only real hangup: RAM. Memory. It could use more; after some extended viewing you might notice apps loading much slower, or the TV takes a non-quick-minute to bless your eyes again. If you do, simply unplug it from the tv-side (not just the wall) for a few minutes to clear the memory cache & go for it! Find your perfect viewing spot, spread those wings, and experience, don't just believe, how this Samsung TV will make you fly. "Prove it!" you say, but I tell you, my friends, it speaks for itself. Still don't believe? Then, "Come, see."
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
It is what it is
on October 15, 2025
Posted by: Crystal
from California
What can I say? I'm broke & needed a TV. This TV was cheap & made by Samsung so I bought it. The movie/TV apps are great to have. The picture is nothing to speak of. Just a regular screen. No fancy options with this TV. But if you are in the same boat it's an excellent TV for the price. Hopefully some day I'll get to buy one with some of the modern day options. But for now I am proud to have a Samsung. Only a few brand names I love with Samsung being one of them.
I would recommend this to a friend!
Features
3
Performance
4
Design
4
Value
5
Response from Samsung USBy Samsung Brand Ambassador, October 20, 2025
Crystal,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing picture; looks as though you are right the
on October 14, 2025
Posted by: Snook
As a senior I do not know how to use all of the features. No instructions came with the tv, i WOULD LOVE to be able to understand it.
Written by a customer while visiting Samsung US
Customer Rating
5
great tv
on October 14, 2025
Posted by: lisa
from new york
I love my tv I have own diferents samsung tv for over 20 years they work great and I tell eeryone I know to buy the the people are helpful even when it past the waranty
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Big screen
on October 14, 2025
Posted by: K Croom
The Samsung big screen tv is by far the best television on the market.I have owned several other leading brands just to change them out with the 80 inch Samsung Qled tv a so Loooove.
Written by a customer while visiting Samsung US
Customer Rating
5
No serious issues
on October 14, 2025
Posted by: Samsung75
[This review was collected as part of a promotion.] I have no real issue with my television. I has blacked out a few times but otherwise I am satisfied.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv
on October 14, 2025
Posted by: DarkMan76
Great tv..displays all my apps..automatically goes to game mode..lots of channels..fast connection..great picture resolution!
Written by a customer while visiting Samsung US