Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(697 Reviews)
Rating breakdown 697 reviews
5 Stars
453
4 Stars
124
3 Stars
60
2 Stars
31
1 Star
29
81%of customers recommend this product.
(
171 out of
210)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Good picture but slow
on December 29, 2024
Posted by: TurtleLove
[This review was collected as part of a promotion.] This TV has a great picture. It is fairly easy to use. It is slow to launch apps, however.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Bright and clear
on December 29, 2024
Posted by: Ironweed
[This review was collected as part of a promotion.] This is my Second Samsung TV and they have both been great. Very clear picture, great sound and awesome features. Bright and fast no issues keeping with TV, Video, streaming and games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on December 29, 2024
Posted by: HappyShopper64
[This review was collected as part of a promotion.] I love the tv. This was the tv I wanted when I was getting a new one. I do have cable but also stream. I’ve watched movies and the screen is amazing. Love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on December 29, 2024
Posted by: Skipper
[This review was collected as part of a promotion.] This TV is very clear and easy to operate. My husband and I have it in our bedroom. We use it every night and in the morning. The remote control is also very easy to use. I would buy it again and would recommend it to all of my friends and family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great picture!
on December 29, 2024
Posted by: Stigs57
[This review was collected as part of a promotion.] We love the picture on our new tv. Not being tech savvy we figured out how to set it up all by ourselves and were quite proud. We only use it for tv and streaming, but it works like a charm.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is awesome and beautiful
on December 29, 2024
Posted by: Mohammad
[This review was collected as part of a promotion.] My Samsung TV is awesome, it looks slim, shiny and beautiful. Easily connected with it's stands. It gives perfect and original picture with all pixles. Besides the beautiful front views, it has an outstanding side view as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Almost too good of a picture
on December 30, 2024
Posted by: Darmie
[This review was collected as part of a promotion.] We recently purchased our Samsung TV to replace a large TV that we felt was no longer giving us a decent picture. The picture from the Samsung TV in both my view and my wives is amazing, as the title says almost too good. The picture quality on this TV is so vibrant and rich, that we now realize many of the shows on TV today could’ve been produced at a better quality, everything is much more vibrant in the backgrounds.
We were thoroughly amazed to see how much the quality of the picture has Advanced from the TV we purchased only a few years ago.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Would not buy another like this.
on December 30, 2024
Posted by: couchpotato II
from Coastal Carolina
Received as a Christmas gift. Not near as nice picture and color or sound as our other 55" TV. I think we will be using our other TV and letting this just collect dust. Not at all happy with the new TV.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, December 31, 2024
couchpotato II,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
There are several picture and sound settings that you can adjust to best fit what you are watching. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
There are several picture and sound settings that you can adjust to best fit what you are watching. Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
For sound adjustments, go to Settings> All Settings> Sound.
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US