Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(695 Reviews)
Rating breakdown 695 reviews
5 Stars
453
4 Stars
124
3 Stars
60
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great TV. Love it!
on December 27, 2024
Posted by: LovemesomeSamsung
[This review was collected as part of a promotion.] Use this mostly for streaming and watching blue ray.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Really happy with this TV
on December 27, 2024
Posted by: Samsung84
from Columbus, OH
Bought this a couple weeks ago, mostly use for watching streaming videos and couldn't be happier. Just a little calibration and you wouldn't know this was a budget UHD TV. Just upgraded from a nearly 10 year old Samsung 4K TV, it was a bit of a learning curve with the remote but really like it all!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best product
on December 28, 2024
Posted by: GADHAVI
[This review was collected as part of a promotion.] Smart TV is a new buzz in the home entertainment space. The TVs are not providing only TV channels anymore. In fact, TVs providing entertainment from the set top boxes are slowing moving towards becoming obsolete. The new age of entertainment belongs to the TVs that offer web-based entertainment options. While keeping up with the new trends in entertainment, the TV owners now look for advanced features not only in picture and sound but also in the choice of programs the devices offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
very good product, great price!
on December 28, 2024
Posted by: ebcabin
[This review was collected as part of a promotion.] Really enjoy the great picture, appreciate the price, better than my LG same size.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This smart television has only two HDMI ports.
on December 28, 2024
Posted by: Skuley
[This review was collected as part of a promotion.] We are having an extremely difficult time connecting our accessories like a dvd player, gaming system or even getting our Roku to work. We don’t even watch this television as it is much to complicated to even use. A real pain. We made a huge mistake with this purchase.
Would give no stars if that was an option
Value
1
Response from Samsung USBy Samsung Brand Ambassador, December 30, 2024
Skuley,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
This is a very nice TV
on December 28, 2024
Posted by: Bdubya
[This review was collected as part of a promotion.] The picture is fantastic, very sharp and clear. This is a very nice TV.
The only thing I would recomend is improving the remote control. The volume up and down is difficult to use.
The only thing I would recomend is improving the remote control. The volume up and down is difficult to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Buyer Beware misleading screen size
on December 28, 2024
Posted by: Tricked me
Buyer Beware misleading screen size. I got this as a Christmas gift and after watching it a few minutes I realized it was not 55" but only 50" measured diagonally. I was on Samsung chat twice and was finally disconnected when I asked why they put a 50" tv in a 55" marked box. So if you want a 55" Samsung better open it at the store before leaving because it will try to get rid on non-sellers in a dishonest way.
Response from Samsung USBy Samsung Brand Ambassador, December 30, 2024
Tricked me,
The 55" DU6900 TV measures 54.6" diagonally. If you purchased your TV in a store, it may be possible that you accidentally received an open-box model with the wrong television size inside. If this is the case, we recommend reaching out to the store where you purchased the television.
If we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
The 55" DU6900 TV measures 54.6" diagonally. If you purchased your TV in a store, it may be possible that you accidentally received an open-box model with the wrong television size inside. If this is the case, we recommend reaching out to the store where you purchased the television.
If we can further help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
The picture on this is amazing
on December 28, 2024
Posted by: Atltcshrs71
[This review was collected as part of a promotion.] I have a Samsung TV in my bedroom but bought a new one for my Living room. The picture is fantastic. I can go back and forth with the streaming services so easily. When the football games come on for the Sunday Fundays, it’s like you are there at the game. I love the picture quality
Value
5
Written by a customer while visiting Samsung US