Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,713 Reviews)
Rating breakdown 1,713 reviews
5 Stars
1,183
4 Stars
278
3 Stars
114
2 Stars
60
1 Star
78
80%of customers recommend this product.
(
346 out of
433)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Senior Woman Sets up her Samsung
on December 27, 2024
Posted by: Bevdidit
[This review was collected as part of a promotion.] I received this Samsung Crystal as a Xmas Gift. I made sure to read and watch the
Visuals to set up the TV. Even still, I was concerned about attempting the set up by myself. I am 80 years old and have done some set ups during those years.
I decided to give it a try.
I am very proud to say, I not only set up the Samsung options but also set up cable network for streaming.
Visuals to set up the TV. Even still, I was concerned about attempting the set up by myself. I am 80 years old and have done some set ups during those years.
I decided to give it a try.
I am very proud to say, I not only set up the Samsung options but also set up cable network for streaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing tv
on December 27, 2024
Posted by: cowboy
[This review was collected as part of a promotion.] I love Samsung . Everything i have is Samsung. It's amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Television
on December 27, 2024
Posted by: Bluedemon
[This review was collected as part of a promotion.] Television picture is so bad.the quality is not what I thought.
Value
2
Response from Samsung USBy Samsung Brand Ambassador, December 27, 2024
Bluedemon,
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
We appreciate you sharing your experience with the DU6900 TV. Your feedback regarding image quality is essential to us and will be shared with our internal teams. Please try adjusting the below image settings to improve your picture.
Go to Home > Settings > All Settings > Picture > Picture Mode and select the mode that best fits your usage:
1) Standard: Default mode suitable for general viewing environments.
2) Natural: Reduces eye strain for a comfortable viewing experience.
3) Movie: Most suitable for watching TV or movies in a dark room.
4) Dynamic: Makes the picture brighter and clearer in bright viewing environments.
You can also go to Settings > All Settings> Picture > Expert Settings > to manually fine-tune your image.
If you need more help, Samsung is here for you. Call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!!
on December 27, 2024
Posted by: Yasmin
[This review was collected as part of a promotion.] Image is great, sound is great, love all the features. Awesome price. No complaints:)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG 60' TV
on December 27, 2024
Posted by: HockeyMom
[This review was collected as part of a promotion.] has awesome picture, so life like and realistic! LOVE it! Sound is great, set up was very easy. Purchased Nov 2024 at great price. Great for streaming and movies. Samsung brand speaks volume as far as quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to install and set up!
on December 27, 2024
Posted by: NickCT
[This review was collected as part of a promotion.] I am not the most "Techy" guy, but it is my responsibility to set up new electronics when they arrive at the house. (Oh Yeah! - sarcasim!) But, this new Samsung TV made set up pretty easy...
Plug in, get updates, hook up to wifi...and your ready to go! On screen prompts make it easy, and barcodes with your phone makes it even easier to set up your screaming services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Christmas Gift!!
on December 27, 2024
Posted by: Eileen
[This review was collected as part of a promotion.] Love my new Samsung DU6900 Crystal UHD tv! It’s got Live TV and pictures perfect!! Sound systems amazing, feels like at the movies! 65 inches perfect for my bedroom! I Everyday, i m excited to come home and watch my favorite shows on my new Samsung TV!! Best Christmas gift!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
always loved samsung
on December 27, 2024
Posted by: douggiidoug
[This review was collected as part of a promotion.] love how easy samsung is to use and all the options it comes with and great for when im gaming. highly recommend this tv👍🏻
Value
5
Written by a customer while visiting Samsung US