Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Gorgeous picture
on December 16, 2024
Posted by: Samsunglover
[This review was collected as part of a promotion.] This is my first Samsung Crystal UHD TV! Samsung never ceases to amaze me. The quality and clarity are breathtaking. Setup was a breeze as was understanding the remote and television features. I've always wanted a Samsung Crystal UHD TV for its picture quality and vivid color! I'm beyond pleased with this television! Samsung has done it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for the money
on December 17, 2024
Posted by: Audace
[This review was collected as part of a promotion.] This TV is easy to use, and the interface is simple to understand. I use it for everything from watching shows and movies, to playing games. I'd recommend it to anyone in the market for a new TV who isn't wanting to break the bank
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s good, not great!
on December 17, 2024
Posted by: PickyOne88
Isn’t as clear as my previous samsung, but it’s doable.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever!
on December 17, 2024
Posted by: Derick
from Anza, CA
This TV is incredible, it’s our first Samsung and I think we’re loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing features
on December 18, 2024
Posted by: Jimmy
No optical out !!!! Cant use my headphoneshad to purchase HDMI OPTICALE converter, that did not work, why is there no optical or analog audio outs ?????
Response from Samsung USBy Samsung Brand Ambassador, December 19, 2024
Jimmy,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV!
on December 18, 2024
Posted by: 65UHDggg
[This review was collected as part of a promotion.] Great TV. Compatibility with other Samsung products makes for a seamless process and functionality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT TV
on December 19, 2024
Posted by: Terence
from Miami, Florida
Excellent product, performs great and the picture quality is outstanding
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome resolution
on December 19, 2024
Posted by: Monkeybone86
[This review was collected as part of a promotion.] One of the best pictures I have ever seen. Samsung is my favorite name in electronics. Everything I use is a Samsung product, from phone, smart watch, TV, headphones, to washer and dryer. I couldn't be happier how everything I own from them operates. The next thing I'm saving for is a QLED TV and I'm positive I will love it too.
Value
5
Written by a customer while visiting Samsung US