Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,909 Reviews)
Rating breakdown 1,909 reviews
5 Stars
1,304
4 Stars
317
3 Stars
129
2 Stars
69
1 Star
90
80%of customers recommend this product.
(
394 out of
495)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Picture and sound in excellent quality .
on December 15, 2024
Posted by: Diber1967
[This review was collected as part of a promotion.] Size is perfect for a bedroom. Sound is excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent upgrade
on December 16, 2024
Posted by: McBane
[This review was collected as part of a promotion.] Upgraded to this tv a few months ago, and have loved it. From the clarity of streaming and samsung tv, to console free gaming it was the right time and move to Upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Gorgeous picture
on December 16, 2024
Posted by: Samsunglover
[This review was collected as part of a promotion.] This is my first Samsung Crystal UHD TV! Samsung never ceases to amaze me. The quality and clarity are breathtaking. Setup was a breeze as was understanding the remote and television features. I've always wanted a Samsung Crystal UHD TV for its picture quality and vivid color! I'm beyond pleased with this television! Samsung has done it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value for the money
on December 17, 2024
Posted by: Audace
[This review was collected as part of a promotion.] This TV is easy to use, and the interface is simple to understand. I use it for everything from watching shows and movies, to playing games. I'd recommend it to anyone in the market for a new TV who isn't wanting to break the bank
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It’s good, not great!
on December 17, 2024
Posted by: PickyOne88
Isn’t as clear as my previous samsung, but it’s doable.
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV ever!
on December 17, 2024
Posted by: Derick
from Anza, CA
This TV is incredible, it’s our first Samsung and I think we’re loving it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Missing features
on December 18, 2024
Posted by: Jimmy
No optical out !!!! Cant use my headphoneshad to purchase HDMI OPTICALE converter, that did not work, why is there no optical or analog audio outs ?????
Response from Samsung USBy Samsung Brand Ambassador, December 19, 2024
Jimmy,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic TV!
on December 18, 2024
Posted by: 65UHDggg
[This review was collected as part of a promotion.] Great TV. Compatibility with other Samsung products makes for a seamless process and functionality.
Value
5
Written by a customer while visiting Samsung US