Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
1
Worst Samsung Product I’ve ever bought
on November 5, 2025
Posted by: NikNok
from Buffalo, NY
This is the worse tv I’ve purchased in awhile. Samsungs move from android tv software to their own is awful. AirPlay doesn’t connect well. Having my pc and Xbox and swapping inputs is also a hassle. I have never been more disappointed in a Samsung product, which is unfortunate because I had nothing but praise until now. I spent more l and wish I bought a fire tv or any other smart tv brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 6, 2025
NikNok,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung best picture
on November 5, 2025
Posted by: Nick
from Rome Georgia
This television has an excellent quality and picture resolution. I am extremely pleased with my purchase.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome tv
on November 5, 2025
Posted by: Titus21
I would not buy any other namebrand TV than Samsung. They have the greatest picture easy connect to. Just overall the best TVs I’ve ever owned and now I have six of them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best TV'S best appliances
on November 5, 2025
Posted by: Cris
I LOVE MY SAMSUNG TV AND HOW SAMSUNG WORKS!!!! You guys got all my business
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has awesome features
on November 5, 2025
Posted by: Snoop0001
[This review was collected as part of a promotion.] The picture quality is very good for movies, sports and games
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great colors!
on November 5, 2025
Posted by: David N
from Waco Texas
Best quality picture I have ever seen. Almost life like. Sound is excellent too!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love Samsung
on November 5, 2025
Posted by: Grumpylady
[This review was collected as part of a promotion.] Ive had Samsung products for 15yrs or more and they never disappoint. I got this tv and it's so amazing!!!! Amazing picture quality and i love being able to use the remote on my phone cause my husband always has the actual remote.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect television
on November 5, 2025
Posted by: Guy357
For the price of the television the picture quality is very good but if you want excellent picture put your money into buying a QLED. Samsung never goes wrong on their products.
Written by a customer while visiting Samsung US