Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(694 Reviews)
Rating breakdown 694 reviews
5 Stars
453
4 Stars
123
3 Stars
60
2 Stars
30
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
We love this TV!
on December 24, 2024
Posted by: MsLovechild
[This review was collected as part of a promotion.] The picture is great. We use t this for everything. We stream everything. When we get new gaming systems we use them on this TV first.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tv has a great picture.
on December 24, 2024
Posted by: M4ddog2020
[This review was collected as part of a promotion.] I use tv for my gaming monitor. Graphics are awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Mind blowing graphics
on December 25, 2024
Posted by: Ghost84
[This review was collected as part of a promotion.] My samsung t v is top of the line with the crystal uh, d, which gives us excellent picture quality, connects to our devices easy to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on December 25, 2024
Posted by: Warhammer
I bought this about six months ago so far I’m loving it. Great picture and great sound. Samsung has always provided quality televisions.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Just OK - Not enough connectivity options.
on December 26, 2024
Posted by: pej7445
[This review was collected as part of a promotion.] The price and size are the big benefits to this tv. Sadly, after throwing away the box, I discovered that there is no optical audio output on it, so I cannot connect my soundbar to it. So now I have to tolerate the lousy tv speakers, or buy a new soundbar that takes HDMI. The home screen is also annoying, It keeps defaulting to Samsung TV and auto-playing. Hate that. I would return it if I could, but I threw away the box too quickly.
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 27, 2024
pej7445,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
If you have any questions or would like any support with your audio experience or choosing a Samsung Soundbar to complement your viewing enjoyment, please reach out to us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
THIS PRODUCT AND PRICE AMAZING
on December 26, 2024
Posted by: Carlosisherebro
[This review was collected as part of a promotion.] So easy to use . The set up so fast . Apps are amazing . Especially that xbox app . My kids love it so much
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Addition
on December 27, 2024
Posted by: TspeedWaveRunner
[This review was collected as part of a promotion.] This is an excellent addition to our gameroom. We have 6 samsung TVs and they are exceptional. We like the features that with each new purchase, new tools and features are added. I personally like the easy setup and the slick look of the TVs. I used to use appleTv for all of my TVs but once Samsung added this feature, I no longer need to plug in another appleTv device. This is an excellent feature as it makes it easy and painless to airplay content directly to the TV from our Iphones. I also have other appliances that are samsung and I love them all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the clear picture
on December 27, 2024
Posted by: Redrider
[This review was collected as part of a promotion.] I have this in my sewing room, it allows me to watch the things I want and still get my work done
Value
5
Written by a customer while visiting Samsung US