Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
3
Disappointed
on December 8, 2024
Posted by: Livefree
from Florida
Everything was great except it had no sound output port. I did realize that when I got it. Took it back. Tried to get a different Samsung tv that did and they don’t put one on till you get to the 8000 series
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 9, 2024
Livefree,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
I really recommended
on December 9, 2024
Posted by: Jamk88
[This review was collected as part of a promotion.] I mostly watch YouTube tv is good quality and big.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good I bought two
on December 10, 2024
Posted by: BigMike
[This review was collected as part of a promotion.] I bought two of these for Christmas presents for myself and Junior and hung them on the wall very nice my earbuds hook to them good deal love it. Also my Soundbars hook right to them. Too very nice like them very much I have all Samsung TVs seven of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very intutive tv really happy with it
on December 10, 2024
Posted by: Rondawg565
[This review was collected as part of a promotion.] Turning on my xbox will.turn on the tv and auto select the xbox, returns to my favorite shows and settings, havs thousands of channels. A good tv to be sure. Easy to set up too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung products
on December 11, 2024
Posted by: CeeSchmidt
[This review was collected as part of a promotion.] Great TV for watching your favorite Netflix series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Soooo good.
on December 11, 2024
Posted by: ForMe2u
[This review was collected as part of a promotion.] I love this TV. The picture is clear. The sound is great. The feature are amazing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Heavier than it looks
on December 12, 2024
Posted by: abc123
[This review was collected as part of a promotion.] Just threw it out dropped it rearranging for Christmas broke the screen. Trash guy was helpful. We'll that was expensive 600 to fix that's almost half of what I paid
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features.
on December 12, 2024
Posted by: MovieLover
[This review was collected as part of a promotion.] Streaming,movies and more. Listening to music.
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Value
5
Written by a customer while visiting Samsung US