Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
2
Not what I thought
on November 12, 2025
Posted by: Danielle
I just thought when it said Crystal I was expecting so much more especially from Samsung. I'm not impressed with it especially for the price I paid
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
4
Value
1
Response from Samsung USBy Samsung Brand Ambassador, November 13, 2025
Danielle,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
4
Huge TV with a lot of features
on November 12, 2025
Posted by: Gmailman
[This review was collected as part of a promotion.] This is like most Samsung tvs, it has a great picture and good price when on sale. This has game mode and several picture settings that can be adjusted to make the video look amazing. Few downsides include no 120Hz, no HDR10+ and
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
No audio output no dvd hook up
on November 11, 2025
Posted by: Rooger
I’m not real happy, because I can’t connect external speaker. No audio output port. I’m also not able to hook up DVD player!!
Written by a customer while visiting Samsung US
Customer Rating
5
Affordable 4K Smart TV with colors and performance
on November 11, 2025
Posted by: Mukulkshatriya
[This review was collected as part of a promotion.] The Samsung DU6900 Crystal UHD TV (2024) is a budget-friendly 4K smart TV that delivers impressive visuals for its price. Powered by the Crystal Processor 4K, it offers vibrant colors through PurColor technology and decent upscaling for non-4K content. The HDR10+ support enhances contrast, though it falls short of premium HDR experiences due to limited brightness and lack of local dimming.
Design-wise, it features a sleek, modern look with slim bezels and a sturdy stand. The Tizen OS ensures smooth navigation and access to popular streaming apps. Gamers will appreciate the Motion Xcelerator, Auto Low Latency Mode (ALLM), and support for VRR on HDMI 2.0 ports, although the 60Hz refresh rate may not satisfy competitive players.
Audio is decent with 20W speakers and Q-Symphony compatibility for enhanced sound when paired with a Samsung soundbar. Connectivity includes HDMI, USB, and Ethernet, but lacks headphone and optical outputs.
Overall, the DU6900 is ideal for casual viewers and gamers seeking value without sacrificing too much on quality. It’s best suited for bedrooms or secondary entertainment spaces
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality at its best
on November 10, 2025
Posted by: TechSavvy
[This review was collected as part of a promotion.] The picture quality is great and ae well as the sound without a sound bar.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Quality & Numbers & Variety of Channels ❤️
on November 9, 2025
Posted by: Carlos
Don’t Stop EXPLORING ❤️❤️❤️❤️❤️❤️I’ve invited Friends into my home to see so they can enjoy and save money !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This UHD TV has a beautiful picture.
on November 9, 2025
Posted by: Tcorn1
[This review was collected as part of a promotion.] The DU6900 75 inch UHD TV is my favorite TV in the house. It's also the newest!
I enjoy the features such as wireless WiFi connect ability, the built-in browser, and all the download -able apps.
It seamlessly integrates with my Samsung S23 Ultra mobile device.
I think Alexa is jealous, but I let her play with it. Lol
When I get home and before I walk in the door it is already turned on and playing my Playlist of Music Videos and belting it out to my 5.1 surround sound.
I couldn't be more pleased.
Great features, beautiful picture, smart technology, and pretty durable (I have grandchildren!)
I enjoy the features such as wireless WiFi connect ability, the built-in browser, and all the download -able apps.
It seamlessly integrates with my Samsung S23 Ultra mobile device.
I think Alexa is jealous, but I let her play with it. Lol
When I get home and before I walk in the door it is already turned on and playing my Playlist of Music Videos and belting it out to my 5.1 surround sound.
I couldn't be more pleased.
Great features, beautiful picture, smart technology, and pretty durable (I have grandchildren!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
could have been better
on November 8, 2025
Posted by: idis
from 2315 N DEKUM ST
i'm not happy with the remote control. there is no microphone and no numbers to scroll to a channel directly
Features
2
Performance
4
Design
2
Value
2
Response from Samsung USBy Samsung Brand Ambassador, November 10, 2025
idis,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US