Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(692 Reviews)
Rating breakdown 692 reviews
5 Stars
453
4 Stars
123
3 Stars
59
2 Stars
29
1 Star
28
82%of customers recommend this product.
(
171 out of
209)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Crystal Clear View
on July 15, 2024
Posted by: Monique
[This review was collected as part of a promotion.] This TV seems great! I was visiting a friend who bought this TV and I wanted one for myself. The screen was crystal clear like nothing I've ever seen before! It made everything so vibrant and I really enjoyed watching movies on it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So clean and clear
on September 3, 2024
Posted by: Lovebug
[This review was collected as part of a promotion.] Love my Samsung TV for gaming sports or just watching TV with my family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Don't buy if you want a remote that functions,!
on November 11, 2024
Posted by: Bad remote
Horrible remote with little documentation. Just horrible.
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
1
Value
3
Response from Samsung USBy Samsung Advisor, November 12, 2024
Hi Bad Remote,
Thank you for sharing your opinion on the DU6900 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Thank you for sharing your opinion on the DU6900 TV remote. We understand there can be a learning curve when you get a new TV! This is why we have built a guide built into the TV that teaches you how to use your remote.
You can learn how to use your Samsung Remote by going to Home> (left directional button) Settings> Support> Remote Control Guide.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic display
on September 11, 2024
Posted by: Redmonkey
[This review was collected as part of a promotion.] My samsung is utilized mainly for gaming and streaming. Television has definitely came along way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is amazing
on July 27, 2024
Posted by: Kiki927
[This review was collected as part of a promotion.] I really enjoy the high definition it has a wonderful picture
Value
3
Response from Samsung USBy Samsung Advisor, July 29, 2024
Hi Kiki927,
Thank you for purchasing the Samsung DU6900 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Thank you for purchasing the Samsung DU6900 Crystal UHD TV. I am happy that you are enjoying your new TV with features such as Mega Contrast, allowing incredible details to be revealed, drawing your eyes to the most important parts of whatever you’re watching.
If you should have any questions or concerns with usage, features, or how to best optimize your settings, Samsung Customer Support is here to help. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV for the price
on August 29, 2024
Posted by: Rodrtho2007
[This review was collected as part of a promotion.] The Samsung Crystal UHD TV series offers a solid viewing experience at an affordable price. Here are some key points to consider. Simply put, Crystal UHD is basically entry-level LCD LED panels offered by Samsung. It is more of a marketing term, like what other manufacturers do such as LG with their NanoCell marketing phrase
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
50 inch samsung
on September 8, 2024
Posted by: Queencassie2024
[This review was collected as part of a promotion.] I love this tv all the smart appsamd the features are incrediable only problem i have is why didnt i buy it sooner
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal clear image! Amazing clarity.
on September 17, 2024
Posted by: Lalashopping
[This review was collected as part of a promotion.] I use it for streaming and watching movies, and casting images to it.
Value
5
Written by a customer while visiting Samsung US