Customer reviews from Samsung US
Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(1,467 Reviews)
Rating breakdown 1,467 reviews
5 Stars
1,010
4 Stars
248
3 Stars
98
2 Stars
51
1 Star
60
82%of customers recommend this product.
(
294 out of
360)
Customer Reviews for Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great medium size tv
on December 7, 2024
Posted by: Jerr
from Charlotte NC
Got this unit for my new screen porch. Perfect size for the location I needed to place it. Easy to set up. Great picture Love all the features.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good tv, good image
on December 7, 2024
Posted by: L2sptv
[This review was collected as part of a promotion.] Good tv, nice picture, has xbox online, but is laggier than the oled model
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This TV has so much to offer
on December 8, 2024
Posted by: sayuri
[This review was collected as part of a promotion.] I own a hand me down Samsung Smart TV and I just love it. I'm so impressed with it and the Samsung TV Plus was such a bonus I didn't know was part it.
Moving on, we've been thinking of getting a brand new tv just because we weren't happy with the picture quality. So having the Crystal UHD TV was a life changer. All of us was so impressed with the picture quality, the way it adjusts to the wireless internet when it's slow, just smooths itself out properly (i hope that make sense). The remote has a bit of a learning curve from what was the norm, but it's actually convinient and easy to understand once you get the hang of it.
Starting the TV was easy and fast so exploring it was really informative. It was a bit overwhelming because it has a lot to offer. Makes you realize how much smart TVs has come.
We plugged in the Nintendo Switch and it's just so seemless and easy to use. Plus, the added gaming setting was surprising! We're just so used to plug and play, that having the setting was cool.
What more can I say, really happy having a new TV, really happy with everything with it. I really have no complaints.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed
on December 8, 2024
Posted by: Livefree
from Florida
Everything was great except it had no sound output port. I did realize that when I got it. Took it back. Tried to get a different Samsung tv that did and they don’t put one on till you get to the 8000 series
No, I would not recommend this to a friend.
Features
2
Performance
5
Design
5
Value
3
Response from Samsung USBy Samsung Brand Ambassador, December 9, 2024
Livefree,
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Pro
Thank you for choosing the Samsung DU6900 TV and for taking the time to provide us with detailed feedback on your experience. Your opinion is important to us and will be shared with our internal product teams.
The DU6900 TV offers 2 HDMI ports and is Bluetooth and Wi-Fi capable, allowing a seamless connection across multiple devices at a time. If your external device requires an Optical port, we recommend utilizing an HDMI to Optical Converter. These can be found at your local electronics store. Please also keep in mind that an Optical port can be found on our DU8000F Series and above.
Should you ever decide to give Samsung TVs another try and have questions or need help with settings, setup, or features, we would be happy to help. Call us at 1-800-SAMSUNG, 8 AM – 12 AM EST, seven days a week. LiveChat with an agent, as well as manuals, software, and warranty info, can be found at the ‘Support’ link on our Samsung website.
We hope to regain you as a customer in the future.
~Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
I really recommended
on December 9, 2024
Posted by: Jamk88
[This review was collected as part of a promotion.] I mostly watch YouTube tv is good quality and big.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So good I bought two
on December 10, 2024
Posted by: Bigmike
[This review was collected as part of a promotion.] I bought two of these for Christmas presents for myself and Junior and hung them on the wall very nice my earbuds hook to them good deal love it. Also my Soundbars hook right to them. Too very nice like them very much I have all Samsung TVs seven of them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very intutive tv really happy with it
on December 10, 2024
Posted by: Rondawg565
[This review was collected as part of a promotion.] Turning on my xbox will.turn on the tv and auto select the xbox, returns to my favorite shows and settings, havs thousands of channels. A good tv to be sure. Easy to set up too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung products
on December 11, 2024
Posted by: CeeSchmidt
[This review was collected as part of a promotion.] Great TV for watching your favorite Netflix series
Value
5
Written by a customer while visiting Samsung US