Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,149 Reviews)
Rating breakdown 2,149 reviews
5 Stars
1,460
4 Stars
350
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
497 out of
623)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Great TV
on February 17, 2026
Posted by: Nell
from Visalia, CA
[This review was collected as part of a promotion.] The product functions and works amazingly. I would buy more if I had the money. I have never had any issues with it
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Greatly disappointed in this product.
on February 17, 2026
Posted by: Edaug
from Green Cove Springs, Florida
[This review was collected as part of a promotion.] This Tv doesn't work with my SLING account. Locks up and has to be reset multiple times a day. There are
Also issues with the local broadcast signal and set up. Only option is to rescan and replace all saved channels. No individual or add options. Seems all other streaming options work fine. Just not Sling. Don't know about Hulu or DTV. Seems to be this way because of the built in Samsung TV function. Noone has been able to resolve e or help.
Also issues with the local broadcast signal and set up. Only option is to rescan and replace all saved channels. No individual or add options. Seems all other streaming options work fine. Just not Sling. Don't know about Hulu or DTV. Seems to be this way because of the built in Samsung TV function. Noone has been able to resolve e or help.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture quality
on February 17, 2026
Posted by: Jaydawg
[This review was collected as part of a promotion.] Love picture quality, and how simple the ecosystem is to use.
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on February 17, 2026
Posted by: Misocatdaddy
from Longmont Colorado
[This review was collected as part of a promotion.] Exceptional quality of picture. The remote that comes with it is very basic, but better ones are available online.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Works ok, but definitely not great
on February 17, 2026
Posted by: Phoenix
[This review was collected as part of a promotion.] At first the tv seemed great, but over time, it has glitchy issues with the apps. Some apps will work most of the time, while others always seem to be a fight to get to work, until I give up and use a different tv in the home. The controller is a little confusing, and I can never figure out how to get o the live TV and the guide or also how to get to the antenna. Just not very easy to work with.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
5
Clearity
on February 17, 2026
Posted by: Chris
[This review was collected as part of a promotion.] Very clear with super sound. The pictures are no natural
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on February 17, 2026
Posted by: Dave
from Michigan
[This review was collected as part of a promotion.] Great product, great picture, sounds amazing, worth the price
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on February 17, 2026
Posted by: Montoyafam
from Santa fe, NM
[This review was collected as part of a promotion.] This TV has been great. The quality, brightness, color, everything. I haven't had a complaint since I bought it for my husband back in 2022. When company comes over they even mention how they love the video.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US