Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Beautiful picture
on November 19, 2024
Posted by: TVforme
[This review was collected as part of a promotion.] I watch all my favorite shows and have the family over for movie night. I am a fan of Samsung products any way but I love this TV. The picture quality and resolution are great. The built in apps making watching all my shows easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV, Love it!!
on November 18, 2024
Posted by: BattyPatty
[This review was collected as part of a promotion.] Bought this for our bedroom, it's a wonderfully clear picture, works great with my wireless internet. Easy to navigate to add apps and look at live TV. Very happy to have purchased this TV!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung TV has more features than I expected
on November 18, 2024
Posted by: HotShot68
[This review was collected as part of a promotion.] I enjoy streaming TV shows and movies on my Samsung TV. The color and contrast are so crisp and bright and colorful. The picture quality is more vivid and detailed with 4 K. This is the first TV I have had with an internet browser and it connects to my Samsung Watch and Phone. My Samsung TV has so much more to offer as far as streaming apps and Samsung TV Plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Poor Review
on November 18, 2024
Posted by: None
I’ve been very discouraged with this tv. If it wasn’t so large, I would have thrown it out the window! The directions, which were practically none, were not very helpful! How could you send so few details?? I had to figure out everything by myself. Very time consuming! I had to call for assistance, at least 3 times, So, no not happy with it. The color is great . And maybe if there was more info included, Iwouldn’t be so frustrated. But I certainly wouldn’t recommend it to anyone!!
Response from Samsung USBy Samsung Brand Ambassador, November 19, 2024
Hello,
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Thank you for taking the time to provide feedback on your DU6900 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.
If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
1) LiveChat
2) Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great Television
on November 18, 2024
Posted by: Yeah1Yeah2
[This review was collected as part of a promotion.] We have this connected to our streaming box and we watch a lot of sports and action movies. Very little lag when watching the football being passed in the air. Very pleased with this purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Decent TV for the money.
on November 18, 2024
Posted by: bobs55
[This review was collected as part of a promotion.] Works well. Only issue I have is the blue tooth refuses to work
It's actually a CU7000
It's actually a CU7000
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 18, 2024
Posted by: Sondrab
[This review was collected as part of a promotion.] Love the picture and all the apps. The only draw back is the remote. I'm glad I saved the remote from my old Samsung tv works perfect.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Looks beautiful mounted on wall
on November 18, 2024
Posted by: Daddyo
[This review was collected as part of a promotion.] Works great for streaming and gaming. The picture quality is gantastic
Value
5
Written by a customer while visiting Samsung US