Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,162 Reviews)
Rating breakdown 2,162 reviews
5 Stars
1,472
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
508 out of
634)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
It was awesome until it died
on December 11, 2025
Posted by: Seanwow42
[This review was collected as part of a promotion.] Best TV ever had never had a Samsung before and it was great and it was like it what an amazing picture until one day it started blinking, then after the screen would blink a couple times it would go back on then a couple days later the screen went blank and it would shut off and it would never come back on ever again in fact the whole screen went blank and never turned on or went ever again it was pretty expensive to buy such an awesome TV only to have it a few months later blank on and off and then never turn on again to have to buy another TV all over again...
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value Tv
on December 16, 2025
Posted by: Ivonnegtz
[This review was collected as part of a promotion.] Great value and stunning picture
I am very impressed with the Samsung DU6900. For a 2024 model, the picture quality punches way above its price tag. The 4K upscaling makes even older TV shows look crisp. It was incredibly easy to set up right out of the box, and it fits perfectly in my living room. Highly recommended if you want a quality Samsung TV without breaking the bank.
I am very impressed with the Samsung DU6900. For a 2024 model, the picture quality punches way above its price tag. The 4K upscaling makes even older TV shows look crisp. It was incredibly easy to set up right out of the box, and it fits perfectly in my living room. Highly recommended if you want a quality Samsung TV without breaking the bank.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Only has 2 HDMI inputs. Very lacking.
on December 20, 2025
Posted by: Bobby
Lacking hdmi inputs Sometimes comes on by itself. Otherwise is fine.
Response from Samsung USBy Samsung Brand Ambassador, December 22, 2025
Bobby,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Clear picture.
on December 20, 2025
Posted by: LP62
The TV is Great. Samsung channel however is unpredictable. Changes shows on you without warning. Comes and goes
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best for life comforts.
on December 20, 2025
Posted by: Efosbeggy
from Dallas, Tx
Samsung has revusionalize the way I think about TV. It better to buy all Samsung product and connect each and everyone to your phone. Anywhere I am in the world i can control my stuff from washer and dryer to refrigerator to TV, all from my Samsung phone. Wow, you cant beat that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The clarity of the picture on screen is fantastic.
on December 20, 2025
Posted by: RealTv
from Tennessee
The TV is great. Just what I was looking for . Just the right size for the fireplace
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vivid color on screen
on December 20, 2025
Posted by: Orcajoey
from Kentucky
Display is crystal clear. Love the vivid color on screen, true to life.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent internet TV
on December 20, 2025
Posted by: Fran
from Florida
This is the third Samsung TV with internet capability. I like the fact that you can log on to the internet and use it just like a computer whereas other TVs are only allow access with whatever icons you are allowed to download, they are not internet access like this TV. It has good picture quality never had a problem with any of them over the years. The only thing that I don't like which is pretty much the same with all these type of TVs in any brand is that the speakers are in the back and they aim towards the wall versus having speakers that you can actually hear well,unless you hook it up to a sound system or a speaker through Bluetooth it doesn't matter how high you set the sound
you still can't hear it very well.
you still can't hear it very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US