Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Clear picture.
on December 20, 2025
Posted by: LP62
The TV is Great. Samsung channel however is unpredictable. Changes shows on you without warning. Comes and goes
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best for life comforts.
on December 20, 2025
Posted by: Efosbeggy
from Dallas, Tx
Samsung has revusionalize the way I think about TV. It better to buy all Samsung product and connect each and everyone to your phone. Anywhere I am in the world i can control my stuff from washer and dryer to refrigerator to TV, all from my Samsung phone. Wow, you cant beat that.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The clarity of the picture on screen is fantastic.
on December 20, 2025
Posted by: RealTv
from Tennessee
The TV is great. Just what I was looking for . Just the right size for the fireplace
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Vivid color on screen
on December 20, 2025
Posted by: Orcajoey
from Kentucky
Display is crystal clear. Love the vivid color on screen, true to life.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent internet TV
on December 20, 2025
Posted by: Fran
from Florida
This is the third Samsung TV with internet capability. I like the fact that you can log on to the internet and use it just like a computer whereas other TVs are only allow access with whatever icons you are allowed to download, they are not internet access like this TV. It has good picture quality never had a problem with any of them over the years. The only thing that I don't like which is pretty much the same with all these type of TVs in any brand is that the speakers are in the back and they aim towards the wall versus having speakers that you can actually hear well,unless you hook it up to a sound system or a speaker through Bluetooth it doesn't matter how high you set the sound
you still can't hear it very well.
you still can't hear it very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Perfect Television
on December 20, 2025
Posted by: Marshmallow
[This review was collected as part of a promotion.] We use our TV daily for streaming and gaming. We love it!!!! The quality of picture is gorgeous, and we recommend it to anybody in the market for a new one!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display
on December 20, 2025
Posted by: CBEnicks
I always thought Samsung was the best but not so much anymore constant pixel disruption. I’ve always bought Samsung and I have 5 TV’s probably will try another brand
Written by a customer while visiting Samsung US
Customer Rating
2
Nice size poor performance
on December 20, 2025
Posted by: Dr Jim
Too much interference from Sasung suggestions. why not open with full screen rather than previews of unwatchable programming. Sound is very timid and impotent. Had to add a sound bar and woofer.
Response from Samsung USBy Samsung Brand Ambassador, December 22, 2025
Dr Jim,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US