Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,181 Reviews)
Rating breakdown 2,181 reviews
5 Stars
1,487
4 Stars
353
3 Stars
155
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
522 out of
649)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
This product is the ultimate smart TV experience.
on December 5, 2024
Posted by: Mikester79
[This review was collected as part of a promotion.] The TV is very bright and the colors are very accurate to source material. I like this series alot more than the competitors. The sound quality from the speakers are next level, full sound with a nice level of bass. You can optimize the color and picture settings to your liking and samsung makes it easier than ever to use. Got this television as a gift for my birthday and I love it. If I had a bigger one I'd have this TV as a home theater set up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful picture
on December 5, 2024
Posted by: jsignorile
[This review was collected as part of a promotion.] I hooked up my TV on Tuesday for the first time and believe me, The picture is amazing The amount of channels they're offered with the Samsung Smart Plus program gives me the opportunity to have so many options to watch so many movies to watch and gives me the picture that I never thought was possible on TV. It also allows me to hook up my antenna which gives me more channels as well as my gaming system and believe me playing my game on this TV makes it feel like you're actually in the game. This will definitely be my go-to purchase for future TVs as the picture and sound quality cannot be matched, not found it in another brand yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like crystal
on December 5, 2024
Posted by: Lilshopper
[This review was collected as part of a promotion.] Omg how clear can a TV get i can see every detail on here.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great for gaming!
on December 5, 2024
Posted by: DeeDee
[This review was collected as part of a promotion.] I play a game with amazing graphics this TV will enhance the graphics make the gaming experience top level. Can find my phone with the TV. Can use my phone or xbox controller to use on the TV. Easy to use and amazing features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I don’t like the remote control at all .
on December 4, 2024
Posted by: Dgezzy
I purchased it about three weeks ago. I had an LG And the picture quality is comparable. For whatever the reason my TV, my new television came with a sticker on the inside in the middle of the TV screen. And I’m scared to work at getting it off because I don’t wanna scratch the TV.
Written by a customer while visiting Samsung US
Customer Rating
5
Love this tv
on December 4, 2024
Posted by: Lovethis
[This review was collected as part of a promotion.] Use it to watch daily TV in our family room and also for watching sporting events.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love Samsung
on December 4, 2024
Posted by: Redd259
[This review was collected as part of a promotion.] I love the way all my Samsung products work together and are easy to use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
NOT HAPPY
on December 4, 2024
Posted by: old man
The tv works great, but I,m old school, I want a tv that I turn on, select a channel and watch a show I don,t like that I have to go through 450 channels to find the one I want. last night I wanted to watch the news after the show I was watching. the news was half over befor I could find it.
Response from Samsung USBy Samsung Brand Ambassador, December 4, 2024
old man,
Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Samsung TV Plus can be disabled, which removes the channels from your default guide. Should you want to disable TV Plus, follow the steps below:
1) Navigate to the Samsung TV Plus app and press and hold the enter or select button on the remote. This will bring up two options. ‘Move’ and ‘Remove.’
2) Navigate to ‘Remove’ and select. This option brings up the ability to remove the app icon or disable the service.
3) Navigate to ‘Disable’ and select. This will remove the service from the launcher bar and the channels from the TV Guide.
Alternatively, you can leave TV Plus enabled and utilize the Autorun Last App feature to automatically start the last app you used once the TV is turned on. To enable this feature, follow the steps below:
1) Navigate to Settings > All Settings> General > Smart Features > Autorun Smart Hub
2) Enable the Autorun Smart Hub feature
3) Navigate to Settings > General > Smart Features > Autorun Last App
4) Enable the Autorun Last App feature
If you need further assistance, we would be happy to help! Please feel free to contact Samsung Support at 1-800-SAMSUNG, available from 8 AM to 12 AM EST, seven days a week. You can also chat with us on Samsung.com for immediate assistance.
~Samsung Pro
Written by a customer while visiting Samsung US