Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
4
Using it for almost 1.5 years
on November 21, 2025
Posted by: HaidiStriker
[This review was collected as part of a promotion.] Perfect size and picture quality for my TV lounge. I have been using my tv for 1.5 year now. Works well with PS5, samsung speakers. No issues whatso ever. I clear cache after every 2 months or so and dont face any issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice picture
on November 22, 2025
Posted by: Golfer
from Providence. Rhode Island
Easy setup like to get another Samsung Oleg tv for great picture love Samsung phones thanks.
Written by a customer while visiting Samsung US
Customer Rating
1
Just get a projector
on November 22, 2025
Posted by: Roku Is Better
It’s all advertisement all over the screen. The smart tv isn’t fast enough to load all the advertisements and suggestions are just advertisements too
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
4
Value
4
Response from Samsung USBy Samsung Brand Ambassador, November 24, 2025
Hello,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture and easy to use smart tv features!
on November 23, 2025
Posted by: Samsungisbest
[This review was collected as part of a promotion.] Great Sound, easy to use Smart TV features, the picture is excellent quality. It was simple to set up and get going
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional Picture/Performance
on November 23, 2025
Posted by: Bucket
I haven’t had any issues at all with this tv. Always connects without issue. The display is great , when I first turned it on I couldn’t believe how great the picture is especially compared to our previous tv that we had for 6 years. I highly recommend this one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great picture
on November 24, 2025
Posted by: P5ycho
from Elkhart, IN
I don't know what to say here it's forcing me to put something here
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good stuff
on November 25, 2025
Posted by: GoodStuff
[This review was collected as part of a promotion.] Love samsung tvs, I keep the remotes interchangeable by buying the similar tvs.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great tv-wish that was less lagging
on December 2, 2025
Posted by: Mikey6
[This review was collected as part of a promotion.] This tv is great for ever day use and has a great quality/prize ratio only problem would be lagging that occurs some times when first turning on, the lag only last for a min which some times can be annoying, but in general this tv is great.
Value
4
Written by a customer while visiting Samsung US