Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,369
4 Stars
332
3 Stars
144
2 Stars
76
1 Star
102
78%of customers recommend this product.
(
422 out of
538)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Great TV
on November 20, 2025
Posted by: Russ
from Louisiana
This is a really fantastic TV. My only complaint is that the menu is a not user friendly when switching between sources.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal UHD Is so Good
on November 20, 2025
Posted by: YoungflexAxel
from Mexico
Is a very good Tv, the resolution is amazing 1000/10 I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on November 20, 2025
Posted by: Jimmy
from Boston,Ma
Great size to fit in my bedroom. Delivers great clarity and easy on the eyes. Appreciate the design and how slim the tv is also. I am enjoying this tv while watching sports, movies, and gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 20, 2025
Posted by: Joel
I love the ease of the functions and the quality makes me enjoy watching.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on November 20, 2025
Posted by: Kroy
from Fay north carolina
Wow what a view it is perfect and beautiful thank you
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great color
on November 20, 2025
Posted by: Kimmie
I love my tv. So clear and the picture and color is beautiful
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness
on November 20, 2025
Posted by: Smsnglvr
[This review was collected as part of a promotion.] This unit does more than holds up my long-held expectations for Samsung-it exceeds them. I had an accident with my last one, and was able to both get it replaced WITH an upgrade (not for free, but the cost variance was minimal). This is why Samsung had been my tech go-to for 2 decades and counting!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Must have had a faulty TV
on November 20, 2025
Posted by: Jace
from Milton Florida
TV Sound makes loud pop about once a week, then sound is completelygone. We unplug it, then sound is back
Features
5
Performance
3
Design
4
Value
5
Response from Samsung USBy Samsung Brand Ambassador, December 8, 2025
Jace,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US