Customer reviews from Samsung US
Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Average customer rating
4.4
(2,163 Reviews)
Rating breakdown 2,163 reviews
5 Stars
1,473
4 Stars
351
3 Stars
153
2 Stars
79
1 Star
107
80%of customers recommend this product.
(
509 out of
635)
Customer Reviews for Samsung - 65 Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)
Customer Rating
5
Amazing quality
on November 20, 2025
Posted by: SLH92
from Oklahoma
This TV is absolutely amazing, above and beyond any expectations that I had. I’ve have never had such a great quality picture. I have fallen asleep with the TV on and when I woke up again, it didn’t register that the TV was on, the picture is so clear, that I thought someone strange was in my house, in my room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Worth the investment
on November 20, 2025
Posted by: Steph Justi
from Bethlehem, PA
The display and resolution on this TV are incredible. Connects to WiFi very quickly. Has a nice, sleek design that'll fit in any room. Comes with Movie Hub and other channels, so as long as you have WiFi, you're good to go.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
It’s okay
on November 20, 2025
Posted by: Kate_ay
from Denver
The TV is just okay. The picture quality isn’t as good as I expected — our old Samsung actually looked better. The screen always feels too dark, even after trying every picture mode and adjusting the settings. Also, after less than a year of use, the top of the screen developed strange wavy distortions. For the price, I expected better durability and brightness
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
4
Response from Samsung USBy Samsung Brand Ambassador, December 8, 2025
Kate_ay,
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Pro
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on November 20, 2025
Posted by: Russ
from Louisiana
This is a really fantastic TV. My only complaint is that the menu is a not user friendly when switching between sources.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Crystal UHD Is so Good
on November 20, 2025
Posted by: YoungflexAxel
from Mexico
Is a very good Tv, the resolution is amazing 1000/10 I love it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great TV
on November 20, 2025
Posted by: Jimmy
from Boston,Ma
Great size to fit in my bedroom. Delivers great clarity and easy on the eyes. Appreciate the design and how slim the tv is also. I am enjoying this tv while watching sports, movies, and gaming.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it!
on November 20, 2025
Posted by: Joel
I love the ease of the functions and the quality makes me enjoy watching.
Written by a customer while visiting Samsung US
Customer Rating
5
Perfection
on November 20, 2025
Posted by: Kroy
from Fay north carolina
Wow what a view it is perfect and beautiful thank you
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US